Cameron Pero-Cleveland
Rochester,NY
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Account Executive
Framing Tech
Rochester, NY
08.2025 - Current
- Cultivated relationships with clients to identify needs and propose tailored solutions.
- Collaborated with cross-functional teams to enhance service delivery and client satisfaction.
- Managed account portfolios, ensuring timely follow-up and issue resolution for client inquiries.
- Developed and executed strategic account plans to drive revenue growth and retention.
- Increased sales revenue by establishing and nurturing long-term client relationships.
Assistant Sales Manager
Framing Technology Inc
Rochester, NY
12.2023 - 08.2025
- Support sales management in putting sales strategies into action.
- Maintain long-term relationships with assigned accounts to maximize sales opportunities.
- Kept existing customers and expanded my customer base, product line, and sales volume significantly.
- Met sales goals and increased revenue through product knowledge and customer relationship management.
- Exceeded sales goals and increased profitability by developing sales strategies and business plans based on market trends.
- Assist subordinates in improving their performance by motivating, encouraging, and debating ideas.
- Dealt with all customer service issues in a pleasant manner, allowing for quick resolution and client satisfaction.
Customer Service Representative
Framing Tech
Rochester, NY
10.2021 - 12.2023
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed high-volume call queues while maintaining service excellence standards.
- Collaborated with cross-functional teams to enhance customer experience initiatives.
- Trained new team members on company policies, procedures, and customer service best practices.
Store Manager
CVS
Rochester, NY
06.2020 - 10.2021
- Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow.
- Generated repeat business through excellent customer service.
- Meet or exceed store sales and profit targets by inspiring consumer loyalty.
- Create efficient store schedules based on anticipated customer levels, individual employee knowledge, and service needs.
- Protected the store from loss or theft by establishing and enforcing clear security policies.
- Counted cash drawers and deposited money in the bank.
- In charge of ensuring that all store policies, procedures, and controls are adhered to, as well as planning, organizing, and delegating work among employees.
- Devised, implemented, and tracked processes to improve long-term business success and profit margins.
Assistant Manager
Bill Gray's
Rochester, NY
12.2017 - 07.2021
- Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget.
- In charge of the day-to-day operations, which includes all food services.
- Resolving conflicts (internal and external)
- Prepare weekly/monthly sales reports and consolidate them.
- Used customer feedback to improve processes and meet long-term business objectives.
- Improved service quality and increased sales by gaining a thorough understanding of the company's products and services.
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- Earned repeat business by providing excellent customer service and responding to customer concerns in a friendly and knowledgeable manner.
Education
Bachelor of Science - Business Administration
St. John Fisher University
Rochester, NY01-2021
High School - undefined
East Rochester Public High School
East Rochester, NY01-2017
Skills
- Customer service
- Sales strategy development
- Client needs assessments
- Team building and development
- Inventory management
- Documentation skills
- Lead generation
- Team oversight
- Sales reporting
- Time management
- CRM Systems
- Relationship building
- Client relationship building
- Account management
- Pipeline management
- Relationship building and management
Timeline
Account Executive
Framing Tech
08.2025 - Current
Assistant Sales Manager
Framing Technology Inc
12.2023 - 08.2025
Customer Service Representative
Framing Tech
10.2021 - 12.2023
Store Manager
CVS
06.2020 - 10.2021
Assistant Manager
Bill Gray's
12.2017 - 07.2021
High School - undefined
East Rochester Public High School
Bachelor of Science - Business Administration
St. John Fisher University