Recognized for enhancing workflow efficiency and delivering outstanding patient care through strong communication and leadership skills. Experienced Pharmacy Technician proficient in medication preparation, filling, and labeling. Expertise in prescription processing and pharmacy inventory management. Skilled in patient interaction, providing timely updates and addressing inquiries regarding prescriptions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician (On-site)
PharMerica
Fort Lauderdale, United States
04.2025 - Current
Accurately filled, packaged, and labeled prescriptions in compliance with state and federal regulations, ensuring patient safety, and timely service.
Maintained and organized drug inventory, removed expired medications, and processed returns to uphold quality and compliance standards.
Operated drug prepack machines to streamline medication preparation and improve workflow efficiency.
Assisted in controlled substance handling by following strict security procedures and accurate record-keeping protocols.
Upheld high performance and safety standards by following pharmacy best practices, and supporting a clean, compliant work environment.
Pharmacy Technician (Fill Dept - Contract)
Cre8 Pharmacy
Fort Lauderdale, United States
03.2024 - 04.2025
Accurately prepared and labeled prescriptions using PioneerRx, ensuring precision and compliance with pharmacy standards.
Organized daily workflows to improve prescription processing efficiency, and support smooth department operations.
Tracked and documented inventory to maintain accurate stock levels, and prevent medication shortages.
Assisted senior pharmacy staff in fulfilling prescription orders and delivering high-quality patient care.
Maintained regulatory compliance by following medication handling procedures and upholding safety protocols.
Pharmacy Shipping Coordinator
Rugiet Health
Austin, United States
07.2021 - 08.2023
Managed end-to-end shipping operations for a telehealth pharmacy, ensuring timely, accurate, and compliant medication deliveries across 44 states.
Coordinated communication between patients, providers, customer service, and pharmacies to resolve order issues, and improve delivery performance.
Oversaw inventory forecasting, purchasing, and restocking of shipping supplies, ingredients, and medications to maintain smooth operations.
Implemented cost-saving logistics strategies and packaging protocols, reducing shipping supply costs by 25%, and reships by 35%.
Developed structured shipping schedules to improve tracking and fulfillment of over 10,000 monthly orders, while maintaining high accuracy standards.
Lead Pharmacy Tech
Medzdirect / The Pharmacy Hub
Fort Lauderdale, United States
02.2021 - 06.2023
Led pharmacy and shipping teams, overseeing daily operations to ensure accurate medication dispensing, timely deliveries, and exceptional patient service.
Developed and implemented Standard Operating Procedures (SOPs) to streamline workflows, improve efficiency, and maintain compliance with state and federal regulations.
Trained, mentored, and supported new hires, fostering a collaborative team environment, and enhancing staff productivity.
Managed payroll, schedules, and staffing levels, ensuring adequate coverage and smooth operational flow across pharmacy and shipping departments.
Oversaw inventory management by reviewing reports, forecasting needs, and coordinating restocking to prevent shortages, or delays.
Lead Pharmacy Technician
Pharmaco Rx Pharmacy
Fort Lauderdale, United States
09.2019 - 01.2021
Managed order delegation to ensure timely and accurate prescription fills, improving workflow efficiency across the pharmacy.
Handled specialty medication orders, coordinating with multiple departments to guarantee proper preparation and delivery.
Communicated directly with customers and providers, addressing inquiries, and providing exceptional frontline support.
Supervised daily pharmacy operations, ensuring compliance with safety and quality standards, while supporting team productivity.
Collaborated with cross-functional teams to streamline processes and enhance patient care through effective communication and coordination.
Retail Pharmacy Technician
Safeway Pharmacy
Alameda, United States
07.2017 - 10.2018
Assisted pharmacists with accurate prescription entry, ensuring all medication orders were processed correctly, and patients received their medications on time.
Processed insurance billing and claims, coordinating with insurance companies to facilitate smooth reimbursement, and reduce patient out-of-pocket costs.
Provided friendly and knowledgeable customer service, answering patient questions, guiding them through medication use, and resolving concerns to enhance patient satisfaction.
Coordinated prior authorizations by liaising with healthcare providers and insurance companies to secure approval for prescribed medications, minimizing delays in patient treatment.
Maintained precise and up-to-date documentation of prescriptions, insurance transactions, and prior authorizations, ensuring compliance with pharmacy regulations, and supporting accurate record-keeping.
Education
Bachelor of Science - Business Management
Argosy University
Alameda, CA, USA
01.2010
Associate of Science - Business Management
Contra Costa College
San Pablo, CA, USA
01.2007
High School Diploma -
Clovis West High School
Fresno, CA, USA
01.2005
Skills
Licensed pharmacy technician
Pharmacy certification and compliance
HIPAA and healthcare regulations
Medication preparation and shipping
Data entry and inventory control
Attention to detail and quality assurance
Communication and interpersonal skills
Team leadership and staff development
Problem solving and process improvement
Time management and adaptability
Customer service and relations
Cross-functional collaboration
Drug utilization review and pharmaceutical calculations
PioneerRx software proficiency
Microsoft Office and Google Workspace expertise
Certification
Florida Registered Pharmacy Technician, RPT 86782
Certified License, 30312839
Pharmacy Technician Certification, Barry University, FL, 2019
Pharmacy Technician Certification, Asher College, CA, 2017
HIPAA Compliance Certification
Pharmacy Law & Ethics Certification
Will obtain additional state licenses if required for employment
References
Jonathan Wells, Rugiet Health Manager, (512) 550-2839, jonathan@rugiet.com
Makonnen Wallen, the Pharmacy Hub manager, 954-822-3727, Makmercury2@gmail.com