Keriann Connolly, MSN, RN
Cranford,NJ
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric urgent care offices. Successfully oversee human resources, budgeting, supply management and patient services in seven offices. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
Registered Nurse Regional Office Manager
PM Pediatrics Specialized Urgent Care
09.2018 - Current
- Oversight of 7 urgent care offices with 6 office managers. Ensuing the highest quality of care while remaining budget conscious.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving procedures.
- Developed strong relationships with key stakeholders to foster collaboration and drive business growth within the region.
- Reduced operational costs through thorough analysis of budgets, identifying areas for improvement and cost-cutting measures.
- Collaborated with other regional managers to share best practices, streamline operations, and increase overall organizational efficiency.
- Reduced patient wait times through effective resource allocation and scheduling optimizations.
- Optimized clinical operations by conducting thorough audits of existing processes and implementing necessary improvements.
- Completed bi-weekly payroll for over 30 employees.
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Worked closely with leadership team to improve efficiencies and identify best practices.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Worked with corporate to open multiple offices in our region. Led opening of three offices in a 12 month period.
- Hired, trained and onboarded new hires for the office additions.
Registered Nurse
St. Barnabas Medical Center
10.2009 - 06.2018
- Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
- Administered vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
- Demonstrated excellent time management skills by prioritizing tasks and efficiently delegating responsibilities, ensuring all patients received timely care.
- Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
- Developed strong rapport with patients and families, fostering trust and confidence in the nursing team's abilities.
Registered Nurse
Long Island Jewish Medical Center
09.2009 - 11.2010
- Collaborated with multidisciplinary teams to optimize treatment strategies and ensure high-quality patient care.
- Increased patient satisfaction through compassionate communication, active listening, and addressing concerns promptly.
- Mentored new nursing staff members on proper protocol adherence, leading to increased competency rates within the team over time.
Education
Mini MBA - Healthcare Administration - Healthcare Administration
Rutgers, The State University of New Jersey
New Brunswick, NJ03.2025
Master of Science - Nursing Administration
Thomas Edison State University
Trenton, NJ09.2023
Bachelor of Science - Nursing
Thomas Edison State University
Trenton, NJ09.2018
Associate of Science - Nursing
Kingsborough Community College of The City University of New York
Brooklyn, NY12.2007
Skills
- Direct Patient Care
- Strong Clinical Judgment
- Patient education and counseling
- Compassion and Empathy
- Office Administration
- Operations Management
- Time Management
- Team Leadership
- Operational Efficiency
- Project Management
Timeline
Registered Nurse Regional Office Manager
PM Pediatrics Specialized Urgent Care
09.2018 - Current
Registered Nurse
St. Barnabas Medical Center
10.2009 - 06.2018
Registered Nurse
Long Island Jewish Medical Center
09.2009 - 11.2010
Mini MBA - Healthcare Administration - Healthcare Administration
Rutgers, The State University of New Jersey
Master of Science - Nursing Administration
Thomas Edison State University
Bachelor of Science - Nursing
Thomas Edison State University
Associate of Science - Nursing
Kingsborough Community College of The City University of New York
Similar Profiles
Brittany MoskowitzBrittany Moskowitz
Medical Assistant at PM Pediatrics Specialized Urgent CareMedical Assistant at PM Pediatrics Specialized Urgent Care
Akeem RojanAkeem Rojan
Senior Front Desk Associate at PM Pediatrics Urgent CareSenior Front Desk Associate at PM Pediatrics Urgent Care
LISA M ORTIZLISA M ORTIZ
Front Desk Medical Receptionist at PM Pediatrics Urgent CareFront Desk Medical Receptionist at PM Pediatrics Urgent Care