Achieved improved patient satisfaction and outcomes through effective management of clinical procedures and electronic health records. Enhanced team collaboration across disciplines to drive quality patient care. Committed to ongoing professional growth to deliver exceptional support in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Perlman Clinic
05.2025 - Current
Provided exceptional patient care and support in a fast-paced clinic environment.
Oversaw patient record management and appointment scheduling to optimize operational efficiency.
Supervised daily operations of clinical team to ensure optimal patient care and workflow efficiency.
Managed electronic health record systems, ensuring compliance with regulations and data integrity.
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Medical Assistant Extern
Los Angeles Cancer Network
04.2025 - 05.2025
Coordinated administrative tasks for oncologists, contributing to improved patient care and effective clinic workflow management.
Maintained accurate and comprehensive patient records in EMR, facilitating seamless continuity of care.
Implemented effective patient intake and scheduling strategies to optimize clinic workflow and improve patient experience.
Set up examination rooms and monitored stock levels of required supplies to support seamless operational processes.
Coordinated patient preparation and recovery activities, ensuring optimal comfort and well-being throughout the process.
Fulfillment Lead
Target
10.2019 - 02.2025
Established clear expectations and enforced accountability for team performance and behavior.
Implemented process improvements to increase efficiency and accuracy in fulfillment operations.
Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
Utilized inventory management systems to track shipments and manage stock accuracy.
Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
Front Desk Receptionist
Complete Care Clinic
03.2021 - 12.2024
Oversaw patient check-in processes to optimize clinic flow and minimize wait times.
Managed medical records and insurance verifications to ensure compliance with regulations.
Streamlined appointment scheduling to enhance front desk productivity.
Executed verification of insurance authorizations to ensure timely service delivery.
Established digital filing system for referrals to enhance patient onboarding efficiency.
Education
MEDICAL ASSISTANT DIPLOMA - undefined
Concorde Career College
Garden Grove, CA
05.2025
HIGH SCHOOL DIPLOMA - undefined
Carson High School
Carson, CA
06.2020
Skills
Microsoft Office, Epic, Medical Terminology, Attention to Detail, Time Management
Certification
TRAINED AND CERTIFIED IN LIFE-SAVING TECHNIQUES, INCLUDING CPR, AED USE, AND EMERGENCY RESPONSE FOR ADULTS, CHILDREN, AND INFANTS. Basic Life Support (BLS/CPR) Mar 2024