Kerigan Flick
Orange,CA
Summary
I bring strong experience in healthcare operations, data analysis, and regulatory management, currently serving as a Float Administrative Analyst in UCLA's Nursing Analytics Department. I am seeking to leverage my analytical skills, attention to detail, and communication abilities to support clinical research and ensure effective protocol management. With a BA in Psychology and five years of administrative experience, my goal is to contribute to the success of clinical trials by managing protocols and enhancing the regulatory processes for cancer-related research.
Overview
8
8
years of professional experience
Work History
Float Administrative Analyst
UCLA
11.2023 - Current
- Support monthly reporting and data analysis using Excel, Qualtrics, Tableau, and other software platforms
- Aggregate performance data, create reports, and develop visualizations for leadership
- Oversee distribution of huddle messages to four separate hospitals
- Create unit performance reviews through PowerPoint and give presentations to units
- Assist with ad hoc report creation and ensure Magnet data requirements are met
- Contribute to strategic projects, meeting coordination, and process management.
Trainer
Starbucks
05.2021 - 06.2022
- Train and develop team members to ensure exceptional customer interactions and product knowledge
- Handle customer inquiries, complaints, and returns with a focus on resolution and customer satisfaction
- Assist in conducting regular performance evaluations for team members and provide constructive feedback.
Assistant Manager
Dawn Barnes
08.2016 - 01.2020
- Oversee and manage email and phone correspondence, ensuring timely and professional responses to inquiries and concerns
- Coordinate new clientele acquisition efforts, maintaining monthly goals and fostering strong client relationships to drive business growth
- Meet weekly and monthly deadlines for three different locations.
Education
BA in Psychology -
California State Northridge
12.2022
Skills
- Proficient in Microsoft Office
- Excellent communication skills, both written and verbal
- Coordination and ability to follow directions effectively
- Multitasking multiple tasks within specified timeframes
Volunteer Experience
Cedars Sinai – Women’s Breast Center, 10/01/23, 01/01/24
Timeline
Float Administrative Analyst
UCLA
11.2023 - Current
Trainer
Starbucks
05.2021 - 06.2022
Assistant Manager
Dawn Barnes
08.2016 - 01.2020
BA in Psychology -
California State Northridge
Similar Profiles
SAM CORDOVASAM CORDOVA
Project Analyst at UCLAProject Analyst at UCLA
Carlo TamburinCarlo Tamburin
Adminstrative Assistant at UCLAAdminstrative Assistant at UCLA
Minzhang ChenMinzhang Chen
Teaching Assistant at UCLATeaching Assistant at UCLA
Wes McClintockWes McClintock
Senior Sound Editor at UCLASenior Sound Editor at UCLA
Alyssa RuizAlyssa Ruiz
Health Coach at Arlene BerrunHealth Coach at Arlene Berrun