Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerigan Robertson

Fountain Inn,SC

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cash Office Administrator

Lowe's Home Improvement-Simpsonville, SC
Simpsonville, SC
11.2023 - Current
  • Balanced and counted register tills from the previous business day.
  • Balanced and loaned money to register tills for the current business day
  • Communicated with the bank for ordering money and preparing bank deposits
  • Placing register tills appropriately before business hours begin.
  • Researched discrepancies and effectively communicated with managers, corporate, and loss prevention
  • Ensured precise tracking of safe inventory
  • Prepared overnight register till bags for closing managers
  • Prepare daily business folders

E911 Dispatcher/CTO

Town of Summerville Police Department-Summerville, SC
Summerville, SC
10.2019 - 11.2023
  • Utilizes multi-frequency radio system to facilitate communication between various stakeholders including Police Officers, Public Works Operations workers, and emergency responders
  • Demonstrates ability in using proper dispatch procedures
  • Ensures diligent record-keeping of necessary actions
  • Receives calls on a multi-line phone console and E911 system, gathers necessary information and alerts appropriate responders; answers routine calls for service, questions and other administrative calls; refers to appropriate agency or person as necessary; operates computer systems including NCIC, Spillman Computer Aided Dispatch (CAD), Records Management System ( RMS) and Positron Power Phone system
  • Demonstrates swift and efficient action when faced with different types of alarming events such as building fires, phone malfunctions, generator issues, and panic situations
  • Effectively oversees building and jail security systems, ensuring proper access control measures for both entering and exiting the facility, while also managing sound transit cameras.
  • Interpreted state, county and city maps
  • Effectively navigated jurisdictional boundaries when addressing public safety service requests
  • Maintained logs, Spillman record keeping entries, reports, vehicle impounds, weekend construction permits, and mutual aid received by the Police Department.
  • Entered, cleared, and maintained all active court orders, warrants, stolen vehicles, property, and missing persons into NCIC.
  • Accepted, secured, and returned lost and found items
  • Safeguards record access log access to keys of the department and department vehicles.

Preschool Teacher

Kindercare Learning Centers-Summerville, SC
Summerville, SC
04.2019 - 10.2019
  • Increased efficiency by implementing organization and structure
  • Collaborated with infants, toddlers, and children aged 0-12
  • Maintained regular routines
  • Communicated developmental progress effectively with directors and parents
  • Utilized interactive teaching methods to educate children on curriculum content and develop their social behavior, manners, toileting habits, as well as verbal and writing skills.
  • Developed classroom lesson plans, individual student plans, and goals.

Appliance Sales Specialist / Internet Sales Admin/ Customer Service

Lowe's Home Improvement-North Charleston, SC
North Charleston, SC
03.2017 - 08.2018
  • Responded promptly to call buttons from patients and provided assistance as needed
  • Enhanced customer satisfaction through excellent service and proactive problem-solving.
  • Demonstrated comprehensive understanding of product knowledge.
  • Increased understanding of department processes and guidelines
  • Enhanced promotional sales techniques to drive revenue
  • Achieved higher revenue through successful credit sales
  • Project Leads
  • Successfully managed challenging phone conversations while building rapport to ensure high levels of customer satisfaction
  • Trained employees in neighboring stores and successfully opened multiple new stores.
  • Demonstrated expertise in product pulling and staging.
  • Managed cash handling responsibilities efficiently
  • Answering phone calls/ filtering phone calls.

Cash Office Admin

Lowe's Home Improvement-Marion, NC
Marion, NC
12.2015 - 03.2017
  • Balanced and counted register tills from the previous business day.
  • Balanced and loaned money to register tills for the current business day
  • Communicated with the bank for ordering money and preparing bank deposits
  • Placing register tills appropriately before business hours begin.
  • Researched discrepancies and effectively communicated with managers, corporate, and loss prevention
  • Ensured precise tracking of safe inventory
  • Prepared overnight register till bags for closing managers
  • Prepare daily business folders

Education

High School Diploma -

Western Carolina Christian Academy
Marion, NC
05.2015

Associates in Criminal Justice -

Western Piedmont Community College
Morganton, NC | 2016-2018

Skills

  • Writing Skills
  • Clerical Experience
  • Experience with Children
  • Records Management
  • Customer service
  • Multi-line phone systems
  • Data entry
  • Cash handling
  • Problem management
  • Loss Prevention
  • Administrative Experience
  • Cash Drawer Management
  • Cashiering experience
  • Bank Deposit Preparation
  • Financial research
  • Loan and Account Monitoring
  • Microsoft Office
  • Time management abilities

Certification

  • Base 4 Telecommunications Officer
  • NCIC Cert
  • Police Legal Science Cert
  • CJIS Cert
  • FEMA
  • Active Shooter 911 Cert

Timeline

Cash Office Administrator

Lowe's Home Improvement-Simpsonville, SC
11.2023 - Current

E911 Dispatcher/CTO

Town of Summerville Police Department-Summerville, SC
10.2019 - 11.2023

Preschool Teacher

Kindercare Learning Centers-Summerville, SC
04.2019 - 10.2019

Appliance Sales Specialist / Internet Sales Admin/ Customer Service

Lowe's Home Improvement-North Charleston, SC
03.2017 - 08.2018

Cash Office Admin

Lowe's Home Improvement-Marion, NC
12.2015 - 03.2017

High School Diploma -

Western Carolina Christian Academy

Associates in Criminal Justice -

Western Piedmont Community College

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Kerigan Robertson