Kerigan Robertson
Honolulu
Overview
10
10
years of professional experience
1
1
Certification
Work History
Records Specialist
Fountain Inn Police Department
11.2024 - 09.2025
- Reviewed and entered Police incident reports
- Entered handwritten Police citations/ warnings into V-connect and the DMV
- Completed Freedom of Information Act requests. This included redactions of personal, vital information for individuals safety, privacy, abiding by the State laws and towns policies
- Retrieved and compiled case files / officer body-worn camera footage, dash camera footage, in-car camera footage, and evidence for Attorneys, Officers, Solicitors, and Court
- Performed local criminal history checks
- SLED Fingerprinting
- Updating the local news of any and all arrests made
- SLED/ FBI NIBRS submissions
- Managed digital and physical document organization to enhance retrieval efficiency
- Ensured compliance with legal standards for data management and record retention
Cash Office Administrator
Lowe's Home Improvement-Simpsonville, SC
11.2023 - 07.2025
- Balanced and counted register tills from the previous business day
- Balanced and loaned money to register tills for the current business day
- Communicated with the bank for ordering money and preparing bank deposits
- Placing register tills appropriately before business hours begin.
- Researched discrepancies and effectively communicated with managers, corporate, and loss prevention
- Ensured precise tracking of safe inventory
- Prepared overnight register till bags for closing managers
- Prepare daily business folders
E911 Dispatcher/CTO
Town of Summerville Police Department-Summerville, SC
10.2019 - 11.2023
- Utilizes multi-frequency radio system to facilitate communication between various stakeholders including Police Officers, Public Works Operations workers, and emergency responders
- Demonstrates ability in using proper dispatch procedures
- Ensures diligent record-keeping of necessary actions
- Receives calls on a multi-line phone console and E911 system, gathers necessary information and alerts appropriate responders; answers routine calls for service, questions and other administrative calls; refers to appropriate agency or person as necessary; operates computer systems including NCIC, Spillman Computer Aided Dispatch (CAD), Records Management System ( RMS) and Positron Power Phone system
- Demonstrates swift and efficient action when faced with different types of alarming events such as building fires, phone malfunctions, generator issues, and panic situations
- Effectively oversees building and jail security systems, ensuring proper access control measures for both entering and exiting the facility, while also managing sound transit cameras.
- Interpreted state, county and city maps
- Effectively navigated jurisdictional boundaries when addressing public safety service requests
- Maintained logs, Spillman record keeping entries, reports, vehicle impounds, weekend construction permits, and mutual aid received by the Police Department
- Entered, cleared, and maintained all active court orders, warrants, stolen vehicles, property, and missing persons into NCIC
- Accepted, secured, and returned lost and found items
- Safeguards record access log access to keys of the department and department vehicles
Preschool Teacher
Kindercare Learning Centers-Summerville, SC
04.2019 - 10.2019
- Increased efficiency by implementing organization and structure
- Collaborated with infants, toddlers, and children aged 0-12
- Maintained regular routines
- Communicated developmental progress effectively with directors and parents
- Utilized interactive teaching methods to educate children on curriculum content and develop their social behavior, manners, toileting habits, as well as verbal and writing skills
- Developed classroom lesson plans, individual student plans, and goals
Appliance Sales Specialist / Internet Sales Admin/ Customer Service
Lowe's Home Improvement-North Charleston, SC
03.2017 - 08.2018
- Responded promptly to call buttons from patients and provided assistance as needed
- Enhanced customer satisfaction through excellent service and proactive problem-solving
- Demonstrated comprehensive understanding of product knowledge
- Increased understanding of department processes and guidelines
- Enhanced promotional sales techniques to drive revenue
- Achieved higher revenue through successful credit sales
- Project Leads
- Successfully managed challenging phone conversations while building rapport to ensure high levels of customer satisfaction
- Trained employees in neighboring stores and successfully opened multiple new stores
- Demonstrated expertise in product pulling and staging.
- Managed cash handling responsibilities efficiently
- Answering phone calls/ filtering phone calls.
Cash Office Admin
Lowe's Home Improvement-Marion, NC
12.2015 - 03.2017
- Balanced and counted register tills from the previous business day
- Balanced and loaned money to register tills for the current business day
- Communicated with the bank for ordering money and preparing bank deposits
- Placing register tills appropriately before business hours begin.
- Researched discrepancies and effectively communicated with managers, corporate, and loss prevention
- Ensured precise tracking of safe inventory
- Prepared overnight register till bags for closing managers
- Prepare daily business folders
Education
High School Diploma -
Western Carolina Christian Academy
Marion, NC05.2015
Associates in Criminal Justice -
Western Piedmont Community College
Skills
- Strong written communication
- Data retention management
- Service excellence
- Experience with multi-line communication systems
- Detail-oriented data management
- Cash management
- Proactive problem-solving
- Theft prevention strategies
- Office administration expertise
- Point-of-sale operations
- Bank deposit processing
- Financial account management
- Experienced with Microsoft Office applications
- Effective time management
Certification
- Base 4 Telecommunications Officer
- NCIC Cert
- Police Legal Science Cert
- CJIS Cert
- FEMA
- Active Shooter 911 Cert
Timeline
Records Specialist
Fountain Inn Police Department
11.2024 - 09.2025
Cash Office Administrator
Lowe's Home Improvement-Simpsonville, SC
11.2023 - 07.2025
E911 Dispatcher/CTO
Town of Summerville Police Department-Summerville, SC
10.2019 - 11.2023
Preschool Teacher
Kindercare Learning Centers-Summerville, SC
04.2019 - 10.2019
Appliance Sales Specialist / Internet Sales Admin/ Customer Service
Lowe's Home Improvement-North Charleston, SC
03.2017 - 08.2018
Cash Office Admin
Lowe's Home Improvement-Marion, NC
12.2015 - 03.2017
Associates in Criminal Justice -
Western Piedmont Community College
High School Diploma -
Western Carolina Christian Academy
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