Kerigan Schmidt
Rochester,MI
Summary
At Morgan Stanley, I excelled as a Registered Client Service Associate. I hold the Series 7 and Series 66 licenses. I have worked one-on-one with large advisors as well as a team of 4 advisors for almost 4 years where I leverage my organizational skills and active listening to enhance client relationships and satisfaction. My proactive approach and effective problem resolution led to significant improvements in service delivery, through the development of a client meeting system, my commitment to business development and client retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Client Service Associate
Morgan Stanley
Grand Blanc, Michigan
03.2021 - Current
- Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.
- Ensured timely processing of transactions, reducing errors and improving overall client satisfaction levels.
- Maintained accurate and organized client records, allowing for efficient tracking of account activity and personalized service delivery.
- Designed an organized system scheduling call cycles and meetings for each client based on specific criteria.
- Completed financial goal analysis for clients to illustrate historical portfolio performance.
- Accept and enter unsolicited orders in a clerical capacity at the direction of the team/FA.
- Supported financial advisors with preparing documentation, contributing to the successful onboarding of new clients.
Financial Analyst Co-Op
DTE Energy
01.2020 - 03.2021
- Compile, balance, and analyze financial data to identify problems and various solutions/ improvements.
- Manage and update a weekly finance report that is sent to the Vice President and Supervisors.
- Develop dashboards to monitor trends and inaccurate labor hour charging.
- Utilize continuous improvement and lean systems methodology to drive out cost and improve the quality of work/life balance.
Education
Bachelors Of Science - Finance
Grand Valley State University
Allendale, MI04.2021
Skills
- Client Relationships
- Risk Management
- Organizational Skills
- Effective Problem Resolution
- Business Development
- Active Listening
Certification
- Series 7
- Series 66
Timeline
Registered Client Service Associate
Morgan Stanley
03.2021 - Current
Financial Analyst Co-Op
DTE Energy
01.2020 - 03.2021
Bachelors Of Science - Finance
Grand Valley State University