Summary
Overview
Work History
Education
Skills
Awardsandacknowledgements
Certification
Timeline
Generic

Kerion A Cooper

Arlington,TX

Summary

Experienced financial professional with over 14 years of knowledge in the investment and banking industry. Demonstrated expertise in collaborating across departments, conducting thorough account and risk assessments, and utilizing strong operational skills. Possesses exceptional analytical and communication abilities. Developed advanced operational and technical knowledge as a Senior Specialist. Proven team leader and problem-solver, adept at navigating complex situations. Organized and detail-oriented, effectively manages assignments, schedules, and projects for successful outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Specialist

Charles Schwab
05.2021 - Current
  • Facilitated team collaboration tools, improving communication and efficiency across departments.
  • Implemented robust data analysis practices to guide decision-making, enhancing product relevance and customer satisfaction.
  • Conducted thorough competitor analysis to identify and capitalize on market gaps, driving growth and competitive advantage.
  • Conducted comprehensive market research to inform product development, ensuring alignment with customer expectations and trends.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.

Relationship Manager II

TD Ameritrade Institutional
07.2017 - 05.2021
  • Built and maintained relationships with new and existing clients/RIAs while providing high level of expertise.
  • Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients, RIAs, and the organization.
  • Responded to inquiries and resolved complaints to establish trust and increase satisfaction.
  • Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
  • Provided exceptional customer service, resolving issues promptly and maintaining client/RIA trust throughout the resolution process.
  • Developed targeted presentations for prospective RIAs, effectively showcasing value of our services and products.

Financial Specialist

PNC Bank, NA | PNC Investments
06.2007 - 06.2016
  • Conducted in-depth market trend analysis to guide investment strategy, enhancing portfolio performance.
  • Managed risk exposure by closely monitoring market trends, credit ratings, economic indicators, and portfolio performance metrics.
  • Provided guidance on personal financing options including debt issuance, equity offerings, or other capital raising alternatives.
  • Optimized cash flow management strategies, ensuring adequate liquidity for personal and investment activities.
  • Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.

Education

Masters of Financial Management and Masters of Accounting -

Keller School of Business Management
08.2020

Bachelor of Science - Finance

Fordham University
05.2005

Skills

  • Written communication
  • Teamwork and collaboration
  • Problem-solving
  • Customer relations
  • Analytical thinking
  • Risk management

Awardsandacknowledgements

  • Certificate of Achievement with PNC Investments
  • Certificate of Participation with PNC Bucks County Advisory Council
  • Award for top Sales and Financial Planning in Bucks County
  • Market All Star 2015
  • Superior Customer Satisfaction for 36 consecutive quarters
  • Recognition for participating in National City, RBC and Flagstar Conversions

Certification

FINRA Series 7 License

NASAA Series 66 License

Timeline

Sr. Specialist

Charles Schwab
05.2021 - Current

Relationship Manager II

TD Ameritrade Institutional
07.2017 - 05.2021

Financial Specialist

PNC Bank, NA | PNC Investments
06.2007 - 06.2016

Bachelor of Science - Finance

Fordham University

Masters of Financial Management and Masters of Accounting -

Keller School of Business Management

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Kerion A Cooper