Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Kerith Duhaney

Kerith Duhaney

Owings Mills,MD

Summary

Hardworking employee enthusiastic about learning type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ammesty / ICQA

Amazon
Sparrows Point, MD
08.2021 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Delivery Driver

Instacart Shoppers
Owings Mills, MD
12.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Ship Dock

Amazon
Sparrows Point, MD
01.2019 - 06.2019
  • Operated dock equipment and processed shipments through System.
  • Helped implement Lean Six Sigma projects by gathering operational information.
  • Operated equipment while observing standard safety procedures.

Line Cook

Green Turtle Bar And Grill
Owings Mills, MD
02.2017 - 01.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Education

Engineer

CCBC
Catonsville, MD

Skills

  • Customer Relationships
  • Forklift Operation
  • Attention to Detail
  • Quality Assurance
  • Teamwork and Collaboration
  • Computerized Inventory Tracking Software
  • Basic Math Skills
  • Strong Working Relationships
  • Equipment Maintenance
  • Microsoft Office

Certification

  • Google certification and Training - IT support

Timeline

Delivery Driver

Instacart Shoppers
12.2021 - Current

Ammesty / ICQA

Amazon
08.2021 - Current

Ship Dock

Amazon
01.2019 - 06.2019

Line Cook

Green Turtle Bar And Grill
02.2017 - 01.2019

Engineer

CCBC

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Kerith Duhaney