KERLINA WATSON
Houston,TX
Summary
I would love to continue in the trucking industry but will also not mind a secretarial position or as a laborer. My passion is the public and the service that I can bring to others while putting a smile on their faces. Experience in driving a tractor-trailer combination or a truck with a capacity of at least 26,000 GVW, to transport and deliver goods, livestock, or materials in loose, liquid, or packaged form. Ability to work with the public as well as ability to deal with customers and clients with proficient problem-solving skills. Ability to lift over 40 lbs. And the ability to manage more that 50 persons at a time. I am now attending online classes to obtain a certification in Human Resource Management and will be continuing my education in hopes of obtaining my RN license. I am looking to retrieve my endorsements within the next couple of weeks as well.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Arbor and Terrace
02.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assistant Manager
Community Bridges
02.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Caregiver
A First Name Basis
09.2023 - Current
- To care for residents daily needs and necessities
- To provide assist as needed and directed
Assistant Manager
Rocketfast Carwash
07.2023 - Current
- To assure customer service with employee and assist manager in daily task as well as scheduling and inventory
In Home Caregiver
Humble Beginnings LLC
03.2023 - Current
- To care for residents daily living and activities
Delivery Driver
Fed Ex
10.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Little Caesars Manager
Little Caesars Pizza
05.2023 - 07.2023
- Prepare food and service customers while assuring quality of food and customer service with employees
- Payroll and inventory
- Scheduling and greeting customers concerns
Security Officer
CoreCivic
10.2022 - 02.2023
- To observe and report, to secure inmates as well as personal
Correctional Officer
CoreCivic
11.2022 - 01.2023
- To observe and report as well as protect facilities
FedEx Delivery Driver
Custom Delivery Services
11.2022 - 01.2023
- To assure secure and timely deliveries to customers as instructed
Truck Driver Class A
JDM EXPEDITE INC
10.2022 - 11.2022
- To deliver products in a safely and timely manner to buyers
Truck Driver
US Xpress
03.2022 - 08.2022
- Deliver merchandise to customer/ clients, customer service
Truck Driver
Western Express
10.2021 - 03.2022
- Delivery of merchandise to different franchises, customer service, drop and hook, perform all essential functions as a CDL class A truck driver should
Security Officer
House of Raeford
11.2019 - 03.2021
- To secure property and report to proper authorities and management
Office Manager/Dispatcher/assistant driver
lch construction, llc
08.2008 - 02.2019
- To manage a group that consists of more than 25 personnel, assist clients, answer phones, compute, file, payroll, and dispatch
Supervisor
Aramark Campus LLC
09.2016 - 08.2018
- Assigned to support NRG Stadium to Supervise Crew members
Supervisor
R & R Enterprises
04.2010 - 08.2015
- Supervised a team of 10 restaurant valet attendants to make sure they showed up for jobs, assigned each person to their jobs and made sure they arrived on time
- Maintained the call center in which both clients and employees called in to
Agent / Customer Service
Innovative Consultants
09.2009 - 03.2010
- Assist customers with recovering their identity as a result of Identity Theft
Senior Analyst
Liberty Settlements
01.2008 - 12.2009
- To help people to eliminate debts
Cert Nursing Assistant
Natchitoches Parish hospital
01.2003 - 03.2008
- Cared for patients and long term care patients(residents)
Machinist
alliance compressors
03.2003 - 08.2007
- Machine
Stocker/customer Service Rep
Super Walmart
11.2003 - 02.2007
- Responsible for stocking and providing customer service assistance
Education
Human Resource Management - Business
Post University
Waterbury, CTCertificate - Nursing Assistant
Huey P Long Technical College
Winnfield, LA05.2003
High School Diploma -
saline high school
saline, LA05.2003
Skills
- Tractor-Trailer
- Heavy Lifting
- Flatbed
- Delivery Driver Experience
- Tanker Experience
- Caregiving
- Home Care
- Human Resources
- Commercial Driving
- Load & Unload
- Senior Care
- Freight Experience
- Employee Orientation
Certification
- CNA, 08/28
- CDL A, 08/28
- Tanker Endorsement, 08/28
- Hazmat Endorsement, 08/28
- CDL, 08/28
- Driver's License
- AED Certification
- CPR Certification
Timeline
Caregiver
Arbor and Terrace
02.2024 - Current
Assistant Manager
Community Bridges
02.2024 - Current
Caregiver
A First Name Basis
09.2023 - Current
Assistant Manager
Rocketfast Carwash
07.2023 - Current
Little Caesars Manager
Little Caesars Pizza
05.2023 - 07.2023
In Home Caregiver
Humble Beginnings LLC
03.2023 - Current
Correctional Officer
CoreCivic
11.2022 - 01.2023
FedEx Delivery Driver
Custom Delivery Services
11.2022 - 01.2023
Delivery Driver
Fed Ex
10.2022 - 07.2023
Security Officer
CoreCivic
10.2022 - 02.2023
Truck Driver Class A
JDM EXPEDITE INC
10.2022 - 11.2022
Truck Driver
US Xpress
03.2022 - 08.2022
Truck Driver
Western Express
10.2021 - 03.2022
Security Officer
House of Raeford
11.2019 - 03.2021
Supervisor
Aramark Campus LLC
09.2016 - 08.2018
Supervisor
R & R Enterprises
04.2010 - 08.2015
Agent / Customer Service
Innovative Consultants
09.2009 - 03.2010
Office Manager/Dispatcher/assistant driver
lch construction, llc
08.2008 - 02.2019
Senior Analyst
Liberty Settlements
01.2008 - 12.2009
Stocker/customer Service Rep
Super Walmart
11.2003 - 02.2007
Machinist
alliance compressors
03.2003 - 08.2007
Cert Nursing Assistant
Natchitoches Parish hospital
01.2003 - 03.2008
High School Diploma -
saline high school
Human Resource Management - Business
Post University
Certificate - Nursing Assistant
Huey P Long Technical College
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