Kerlyn Abreu
Philadelphia,PA
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Philadelphia, PA
09.2021 - Current
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Managed filing of prescriptions, both electronically and manually.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Certified Riteaid technician
Intake Specialist
Terrace Health center
The Bronx, NY
02.2020 - 06.2021
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Provided referrals to appropriate resources within the community when necessary.
- Ensured that all necessary paperwork was completed accurately before discharge from program.
- Reviewed referral sources for appropriateness prior to admission into program.
- Scheduled appointments for clients as needed for outside services such as counseling or medical care.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Guided clients through transition to independent living within community.
Cashier
Gala Foods
Baldwin, New York
05.2019 - 02.2020
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
- Discounted purchases by scanning and redeeming coupons.
- Welcomed customers, offering assistance to help find store items.
Cashier
Domino's Pizza
Freeport, NY
12.2017 - 05.2019
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
Freeport High School
Freeport, NY06-2020
Skills
- Excellent written and verbal communication skills
- Able to work as a team member and independently
- Excellent time management
- Bilingual- fluent in Spanish
- Committed team member
- Excellent organizational skills
- Team collaboration
- Insurance billing
- Resolving customer issues
- Verifying orders
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
09.2021 - Current
Intake Specialist
Terrace Health center
02.2020 - 06.2021
Cashier
Gala Foods
05.2019 - 02.2020
Cashier
Domino's Pizza
12.2017 - 05.2019
High School Diploma -
Freeport High School