Kermit Hoffmeyer
Fort Gratiot,MI
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 38 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Drivability Technician
Larry's Auto And Truck Service
04.2019 - Current
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Diagnosed and repaired problems with electrical and mechanical systems.
Head Mechanic
G&E Automotive
01.2017 - 04.2019
- Reduced downtime for customers by maintaining an organized inventory system, ensuring parts were readily available when needed.
- Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Analyzed vehicle data using advanced diagnostic equipment.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Identified issues, analyzed information and provided solutions to problems.
Automotive Technician
Waltz'z Mechanical
01.2013 - 03.2017
- Performed safety and emissions inspections.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Analyzed vehicle data using advanced diagnostic equipment.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Automotive Technician
Shannon's Auto Repair
01.2009 - 05.2013
- Performed safety and emissions inspections.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Drivability/Light Repair Technician
Victor George Oldsmobile
01.2007 - 01.2009
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Installed and programmed variety of consumer products.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Automotive Technician
Applegate Chevrolet
01.2005 - 01.2007
- Improved equipment functionality by diagnosing and repairing various electronic devices.
- Researched and implemented new technologies and equipment.
- Communicated effectively with manufacturers regarding warranty claims, replacement parts orders, or technical support inquiries as needed.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Diagnosed and repaired problems with electrical and mechanical systems.
Auto Mechanic
City Auto Repair
01.2004 - 01.2007
- Maintained vehicle records by recording service and repairs.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
Automotive Technician
Alltech Foreign Car Repair
01.2000 - 01.2004
- Performed safety and emissions inspections.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Automotive Technician
Doctor's Foreign Car Repair
01.1991 - 01.2000
- Performed safety and emissions inspections.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Education
Drivability/Electrical Diagnosing
T.T.I.
Fenton, MI1989
High School Diploma -
Southwestren High School
Flint, MI1986
Skills
- Customer Service
- Schematic reading
- Quality Control
- Installation and Repair
- Troubleshooting
- Written/Verbal Communication
- Repair services
- Tech-Savvy
- Diagnostics and troubleshooting
Certification
- Master Mechanic License - 38 years
- A.S.E. MASTER TECHNICIAN License - 36 YEARS
Timeline
Drivability Technician
Larry's Auto And Truck Service
04.2019 - Current
Head Mechanic
G&E Automotive
01.2017 - 04.2019
Automotive Technician
Waltz'z Mechanical
01.2013 - 03.2017
Automotive Technician
Shannon's Auto Repair
01.2009 - 05.2013
Drivability/Light Repair Technician
Victor George Oldsmobile
01.2007 - 01.2009
Automotive Technician
Applegate Chevrolet
01.2005 - 01.2007
Auto Mechanic
City Auto Repair
01.2004 - 01.2007
Automotive Technician
Alltech Foreign Car Repair
01.2000 - 01.2004
Automotive Technician
Doctor's Foreign Car Repair
01.1991 - 01.2000
Drivability/Electrical Diagnosing
T.T.I.
High School Diploma -
Southwestren High School
- Master Mechanic License - 38 years
- A.S.E. MASTER TECHNICIAN License - 36 YEARS
Similar Profiles
Timothy SmithTimothy Smith
Mechanic Shop Foreman at Smiths Auto and Truck Service LLCMechanic Shop Foreman at Smiths Auto and Truck Service LLC
Tyren ScalesTyren Scales
Mechanical Engineer at Kacals Auto Truck ServiceMechanical Engineer at Kacals Auto Truck Service
Joseph ArnoldJoseph Arnold
Auto Mechanic at Mikes Auto And Truck ServiceAuto Mechanic at Mikes Auto And Truck Service