Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keron Taylor

Middletown,VA

Summary

Highly motivated and results-oriented Operations Site Lead Manager with 7+ years of experience in data center operations and network engineering. Proven ability to lead and manage teams, solve complex technical challenges, and ensure smooth and efficient operation of data center infrastructure. Skilled in communication, collaboration, and fostering a positive and inclusive work environment. Successful at overseeing all areas of daily operations and making effective decisions that positively impact the business bottom line.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Global Server Operations Site Lead

Google
Sterling, VA
11.2023 - Current
  • Develop and implement operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes and team performance.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Collaborated with the management team on short- and long-term strategic planning initiatives for the organization.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Manage the implementation of projects within the team.
  • Mentor and support other managers throughout the organization.

Network Operations Manager

Google
Sterling, VA
10.2022 - 11.2023
  • Developed and managed network operations policies and procedures.
  • Use technical expertise to lead ambiguous, complex projects across the Northern VA metro.
  • Support the creation of best practices for new production devices and workflows.
  • Senior Point of Escalation for Central Core Networking Team Lead.
  • Managed team of network technicians responsible for the day-to-day network tasks.
  • Coordinated with multiple vendor teams to meet the customer’s SLA.
  • Performed root cause analysis on complex network problems to identify solutions quickly and efficiently.
  • Collaborated with other departments to develop comprehensive plans for implementing new technologies or upgrades to existing systems.
  • Developed training materials for staff members regarding proper use of the company's networks and systems.
  • Coordinated efforts between multiple teams working on projects related to the company's networks.

Network Implementation Engineer

Google
Reston, VA
05.2020 - 10.2022
  • Oversight and QA of installation technicians for rack, stack and installation of networking equipment.
  • Commission & test routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
  • Provide technical leadership and guidance during deployment activities.
  • Work closely with project management, network engineering, and the rest of the engineering team to identify potential problems in network installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout, and cable management.
  • Own network documentation, updating and maintaining network drawings and plans
  • Configured, monitored, and maintained network infrastructure components to ensure optimal performance.
  • Assisted with the design, deployment, and maintenance of complex network architectures.
  • Collaborated with other departments on project planning, resource allocation, and timeline management.

Operations Engineer

Google
Charleston , South Carolina
03.2018 - 05.2020
  • Lead the Central Core Networking Team.
  • Troubleshot and resolved technical problems related to server hardware, software applications, operating systems, and networking protocols.
  • Install and configure new servers in physical or virtual environments, according to established standards.
  • Deploy new data center clusters.
  • Deploy and maintain Google's advanced Data Center Server and Network infrastructure.
  • Lead local project teams on larger installations and develop project contingency plans.
  • Work with stakeholders across multiple teams to ensure customers needs are met.
  • Perform network troubleshooting, rack and stacking infrastructure, running, porting, and troubleshooting fiber.

Operations Engineer

Modis IT & Engineering
Charleston, SC
03.2017 - 03.2018
  • Provide assistance for Network Transport teams via troubleshooting problems affecting intra- and inter-cluster connectivity.
  • Complete rack and stack of network equipment, and maintain management of network cabling.
  • Troubleshoot issues related to Linux server performance and operations, as well as network fabric health, to ensure maximum uptime for resources.
  • Monitor cluster and fabric health to verify SLO is met for various GCP customers.

Education

Associate of Science - Computer And Information Sciences

Fort Hays State University
Hays, KS
05-2018

Skills

  • Strategic Planning
  • Employee Coaching
  • Operations Management
  • Key Performance Indicators
  • Workforce Planning
  • Operational Excellence
  • TCP/IP
  • Strong analytical skills
  • ITILv4
  • Communication
  • Leadership
  • People Management
  • Critical Thinking
  • Organizational Skills
  • Time Management
  • Oral Communication
  • Data Center Management
  • Network Infrastructure

Certification

  • ITILv4
  • Coursera / Google's Foundation of Project Management
  • Certificate of Applied Science: Certified Cisco Network Associate

Timeline

Global Server Operations Site Lead

Google
11.2023 - Current

Network Operations Manager

Google
10.2022 - 11.2023

Network Implementation Engineer

Google
05.2020 - 10.2022

Operations Engineer

Google
03.2018 - 05.2020

Operations Engineer

Modis IT & Engineering
03.2017 - 03.2018

Associate of Science - Computer And Information Sciences

Fort Hays State University

Similar Profiles

CREATE PROFILE
Keron Taylor