Kerrel Bigelow
Decatur,GA
Summary
Proven Security Officer with extensive experience at Allied Universal Security Services, adept in risk assessment, emergency response, and conflict de-escalation. Demonstrates strong surveillance skills and physical fitness, ensuring a 40% reduction in incident rates. Excels in implementing advanced security protocols and fostering a safe environment through effective problem-solving and communication. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2018 - 11.2021
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
JFK International Airport
05.2015 - 05.2016
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Reported suspicious activities and persons to law enforcement.
- Conducted regular patrols of key areas to spot and control security concerns.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
Associate of Applied Business - Business Management
Nassau Community College
Garden City, NY06.2008
High School Diploma -
Campus Magnet High School
Queens, New York06.2006
Skills
- Patrol operations
- Detail Oriented
- Physical Fitness
- Complex Problem-Solving
- Surveillance
- Conflict de-escalation
- Access Control
- Personnel screening
- Emergency Response
- General security
- Conflict resolution techniques
- Incident Reporting
- Metal detector operation
- Report Writing
Timeline
Security Officer
Allied Universal Security Services
02.2018 - 11.2021
Security Officer
JFK International Airport
05.2015 - 05.2016
Associate of Applied Business - Business Management
Nassau Community College
High School Diploma -
Campus Magnet High School
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