KERRI DONNER
Moses Lake,WA
Summary
Dedicated and professional individual with a strong focus on efficient work completion and consistently surpassing targets. Experienced in tackling challenging tasks and working as a determined team member.
Overview
11
11
years of professional experience
Work History
Paralegal/Administrative Assistant
Express Personnel Services
03.2024 - Current
- Conducted detailed client intakes and entered information into company database.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Edited and proofread legal documents to verify accuracy.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Created weekly, monthly, and quarterly expense reports.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Subrogation Paralegal
Fielding Law Group
11.2021 - 01.2024
- Assisted with research and resolution of legal complaints
- Organized supporting materials and prepared exhibits for trial cases
- Proofread legal documents, contracts, and correspondence for legal team
- Gathered information and data for use by attorneys in preparing for cases and hearings
- Worked effectively and efficiently on multiple projects in a busy work environment
- Worked with records team as needed reviewed records, determining if injuries are related to the date of injury
Patient Financial Specialist
Samaritan Hospital
07.2018 - 06.2020
- Confirmed insurance eligibility benefits for services rendered and documented details in patient records
- Exhibited initiative-taking customer service skills by resolving patient concerns regarding billing and collections
- Entered payments and charges for services rendered and performed daily payment and charge resolution
- Interpreted medical codes and reviewed documentation on procedures, tests, and surgeries prior to submitting bills to third party carriers
- Explained financial policies and available resources for alternative payment arrangements for patients and families
- Sifted through copious quantities of digital information to answer broad questions
- Investigated and resolved discrepancies during account reconciliation process
Assistant Store Manager
Shopko Hometown
05.2017 - 06.2018
- Evaluated employee skills, built staff teams, and executed performance reviews
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
- Monitored store inventories and ordered new products and equipment to prevent shortages
- Collaborated with store manager to develop game plans to maximize sales and drive consistent performance
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
- Conducted routine audits and inspections to assess company productivity and cleanliness
Patient Account Representative/Biller
Weston County Health Services
08.2013 - 05.2017
- Translated health care services into coded medical claims for submission to insurance carriers
- Verified coverage with insurers, filed required forms and submitted paperwork to obtain timely payments
- Explained charges to patients and assisted with resolving discrepancies
- Assembled patient billing data for services, prescriptions, insurance coverage, copayments, and deductibles
- Answered questions from patients regarding billing charges by explaining services and clinical duties performed
- Prepared carefully itemized statements, bills, and invoices
- Supervised and reviewed work performed by other staff
Education
Certificate of Completion -
Big Bend Community College
Moses Lake, WAAssociate in Applied Science - Social Science
Easter Wyoming College
01.2017
Associate in Applied Science - Accounting and Business Administration
Big Bend Community College
Moses Lake, WA01.2007
Skills
- Personal Injury Law
- Proficient in MS Office
- Research
- Attention to Detail
- Client Communication
- Contract Review
- Office Administration
- Document drafting
- Research and data collection
- Administrative Support
- Proofreading
Timeline
Paralegal/Administrative Assistant
Express Personnel Services
03.2024 - Current
Subrogation Paralegal
Fielding Law Group
11.2021 - 01.2024
Patient Financial Specialist
Samaritan Hospital
07.2018 - 06.2020
Assistant Store Manager
Shopko Hometown
05.2017 - 06.2018
Patient Account Representative/Biller
Weston County Health Services
08.2013 - 05.2017
Associate in Applied Science - Social Science
Easter Wyoming College
Associate in Applied Science - Accounting and Business Administration
Big Bend Community College
Certificate of Completion -
Big Bend Community College
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