Kerri Farr
Fredericksburg,VA
Summary
Promoted to a position of leadership because I am a valuable and hardworking employee who is reliable, resourceful, punctual, and dedicated. I have a strong work ethic and exceptional interpersonal skills. I have gained the respect of management and my peers. I excel at prioritizing work and delivering high quality results with little supervision. I seek opportunities to improve processes.
Overview
35
35
years of professional experience
Work History
Assistant Team Leader
ECS Mid-Atlantic, LLC
Fredericksburg, VA
04.2024 - Current
- Demonstrated strong work ethic and exceptional ideas/implementation, resulting in promotion to a leadership position.
- Collaborate with team leader to effectively manage daily operations, assign tasks, and track individual/team performance.
- Resolved conflicts between team members, fostering a positive workplace atmosphere and utilizing problem-solving skills to address challenging situations and customer grievances.
- Implement changes based on feedback from senior management or customers.
- Assess current processes and procedures in order to identify potential improvements.
- Train new employees on operational procedures.
- Communicate effectively with management regarding any issues related to personnel or operations.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Administrative
Rugo Stone, LLC
Lorton, VA
05.2014 - Current
- Took initiative to optimize operations and develop efficient office protocols during temporary assignment.
- Implemented and managed a streamlined filing system for office documents and employee records.
- Streamlined administrative processes by developing user-friendly forms for expense reporting, company credit card usage, and check requests.
- Efficiently handled day-to-day Accounts Payable tasks.
- Administered procurement process for office supplies to ensure smooth workflow.
- Ordered a new efficient copier, up-to-date phone system, and security system with camera installation to reduce theft and false alarm charges; partnered with a new vendor for trash removal and weekly cleaning services, leading to monthly savings of over $900.
Administrative Assistant
ECS, Mid-Atlantic, LLC
Fredericksburg, VA
07.2022 - 04.2024
- Managed contract proposal and project administrative workflows by designing spreadsheets, resulting in improved efficiency and consistency.
- Maintained accurate records by consistently inputting relevant information into the databases.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Encouraged on-time training completion by increasing progress visibility, designing, and distributing training manuals.
- Developed Technician New Hire notebook to streamline onboarding process and monitor training progress effectively.
- Processed invoices for payment using accounting software application.
- Planned and managed office celebrations such as holiday parties, charity drives, and commendations in the weekly newsletter.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Efficiently managed visitor inquiries through pleasant greetings, telephone call handling, and email response. Ensured a well-maintained front reception area.
Office Manager
Stafford Storage Sales, Inc.
Stafford, VA
11.2012 - 03.2013
- Transformed the retail office environment with a newly-designed layout.
- Established online presence and created visually appealing business logo.
- Developed and applied effective administrative processes.
- Facilitated retail transactions.
- Sustained precise documentation of internet transactions while proficiently executing orders with efficient packaging and shipping methods.
- Managed inventory and ordered office supplies.
- Worked with the building owner and contractors.
Substitute Teacher
Stafford County Public Schools
Stafford, VA
10.2010 - 06.2012
Medical Billing
TMAC Medical Billing, Inc.
Stafford, VA
01.2009 - 06.2009
Office Manager
SAIC
Falls Church, VA
04.1998 - 03.2001
Executive Assistant
SAIC
Falls Church, VA
07.1996 - 04.1998
Administrative Assistant, GS 04 to 07
Army Research Institute
Alexandria, VA
11.1989 - 10.1993
Education
Strayer University
Washington, DCNorthern Virginia Community College
Woodbridge, VASkills
- Microsoft Office Suite
- Schedule and time management
- Complex problem-solving
- Work planning and prioritization
- Onboarding and orientation
- Performance evaluations
- Performance improvement & training
- Team motivation
- Attention to detail
- Professional and mature
- Strong interpersonal skills
- Self-directed self-starter
- Notary Public for State of VA
Accomplishments
- Rugo Stone: Increased office organization by developing more efficient filing system and created forms for basic office functions. Put together an updated hiring packet. Obtained quotes and purchased more modern office equipment to include copier and phone system. Helped reduce "false alarm" calls by obtaining security system with cameras and increased outdoor lighting. Obtained new trash removal and cleaning services that save the company $900+ a month.
- Stafford Storage Sales: Established a new retail office space. Created and maintained company website. Created company logo. Company was bought by another shortly thereafter.
- SAIC: Maintained calendar for one Corporate VP and two VPs. Successfully planned and executed corporate on and off-site meetings, lunches and special events. Developed and implemented a new employee packet and checklist that was adopted and implemented by our organization's HR department. Supervised five administrative assistants for a staff of over 120 people.
References
- William Gaspar, ECS V.P., Supervisor, WGaspar@ECSLimited.com
- Dr. H. Douglas Robertson, SAIC Supervisor, Doug-Tommie@comcast.net
Timeline
Assistant Team Leader
ECS Mid-Atlantic, LLC
04.2024 - Current
Administrative Assistant
ECS, Mid-Atlantic, LLC
07.2022 - 04.2024
Administrative
Rugo Stone, LLC
05.2014 - Current
Office Manager
Stafford Storage Sales, Inc.
11.2012 - 03.2013
Substitute Teacher
Stafford County Public Schools
10.2010 - 06.2012
Medical Billing
TMAC Medical Billing, Inc.
01.2009 - 06.2009
Office Manager
SAIC
04.1998 - 03.2001
Executive Assistant
SAIC
07.1996 - 04.1998
Administrative Assistant, GS 04 to 07
Army Research Institute
11.1989 - 10.1993
Strayer University
Northern Virginia Community College
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