Kerri Hjellum
Huron,SD
Summary
Dynamic accounting professional with a proven track record at the City of Huron, excelling in customer service and data entry. Demonstrated reliability and initiative by reducing outstanding account balances and enhancing operational efficiency. Adept at multitasking and maintaining organized records, contributing to overall financial accuracy and client satisfaction.
Overview
10
10
years of professional experience
Work History
Accounting Technician
City of Huron
Huron, SD
02.2025 - Current
- Maintained accurate accounting records using municipal accounting software systems.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Scale Operator/Administrative Assistant
City of Huron
Huron, SD
10.2022 - 02.2025
- Promotes a positive company image by maintaining a clean, organized work area at all times.
- Ensures accurate record-keeping for inventory management purposes through diligent data entry.
- Enhances efficiency by accurately weighing and recording incoming and outgoing materials.
- Facilitates effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
- Answers customer calls professionally, ensuring each call is given great customer service by answering questions, educating on our services provided or taking messages to return their call in a timely manner, if needed.
- Contributes to overall operational success with reliable attendance, punctuality, and adherence to company policies.
- Maintains smooth operations by promptly addressing any scale malfunctions or issues.
Administrative Assistant/Assistant Bookkeeper
Alpena Co-Op
Alpena, SD
01.2020 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
Solid Waste Maintenance I
City of Huron
Huron, SD
05.2019 - 01.2020
- Improved overall sanitation levels with timely collection and transportation of garbage to designated facilities.
- Decreased litter accumulation in public spaces with consistent daily garbage collection routines.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Enhanced community cleanliness by efficiently collecting and disposing of waste materials.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Contributed to a safer workplace by strictly following safety protocols during waste handling processes.
Post Office Mail Clerk
USPS
Alpena, SD
04.2016 - 05.2019
- Provided exceptional customer service by resolving issues promptly and addressing concerns with empathy and professionalism.
- Increased customer satisfaction ratings through diligent attention to detail in handling sensitive or fragile packages.
- Reduced delivery errors by diligently cross-referencing mailing addresses with postal codes.
- Enhanced the overall customer experience by offering knowledgeable assistance on various postal services and products.
- Monitored inventory of postage stamps and made orders to replenish.
Education
Associate Of Arts - Nursing
Dakota Wesleyan University
Mitchell, SD05-2003
Skills
- Customer service
- Disciplined
- Multitasking Abilities
- Data entry proficiency
- Teamwork
- Self motivation
- Professionalism
- Reliability
- Organizational skills
- Documentation skills
- Initiative
MILITARY SERVICE
United States Navy
Rank: E5
May 1995 to October 2000
*Duty Stations:
Commander Naval Reserve Force (COMNAVRESFOR) New Orleans LA Defense Language Institute Foreign Language Center (DLIFLC) Monterey CA
*Commendations:
Navy & Marine Corps Achievement Medal
National Defense Service Medal
Navy Good Conduct Award
Timeline
Accounting Technician
City of Huron
02.2025 - Current
Scale Operator/Administrative Assistant
City of Huron
10.2022 - 02.2025
Administrative Assistant/Assistant Bookkeeper
Alpena Co-Op
01.2020 - 10.2022
Solid Waste Maintenance I
City of Huron
05.2019 - 01.2020
Post Office Mail Clerk
USPS
04.2016 - 05.2019
Associate Of Arts - Nursing
Dakota Wesleyan University