Guided clients in choosing travel packages tailored to preferences and budgets.
Developed customized travel plans to meet customer needs and preferences.
Coordinated travel itineraries, including flights, hotels, and transportation arrangements.
researched accommodations, attractions, and destinations to craft personalized travel itineraries that met client preferences.
Provided expert advice on travel regulations, visa requirements, and health guidelines.
Handled travel arrangements for groups, couples, executives, and special needs clients.
Collaborated with airlines and hotels to negotiate competitive rates for customer trips.
Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
Collaborated with team members to streamline processes and improve customer satisfaction.
Participated in trade shows and networking events to promote company services.
Processed credit and debit payments and handled confidential information with discretion.
Stay at Home Parent
The Mulrenan Household
Windham , NH
06.2009 - Current
Organized educational and recreational activities to promote learning and development.
Facilitated children's emotional and social development, promoting empathy and positive self-concepts.
Established routines to create a structured environment for children.
Managed daily schedules and activities for children and household tasks.
Coordinated playdates and social activities that fostered children's social skills and peer relationships.
Resolved conflicts among children using effective communication strategies.
Managed household budgeting and tracked expenses to ensure financial stability.
Maintained organized and clean classroom and play areas.
Registered Nurse Case Manager
Encompass Health Rehabilitation Hospital
Woburn , MA
06.2018 - 06.2019
Contributed to team meetings focused on developing treatment options for complex cases.
Determined and coordinated appropriate level of care to meet individual patient needs.
Managed caseloads involving multiple chronic illnesses across various settings such as hospitals, long-term care facilities or private homes.
Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion, and durable medical equipment (DME).
Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
Collaborated with physicians on patient medications, medical needs and performance.
Maintained accurate records of all patient interactions according to established protocols.
Obtained necessary insurance authorizations for patient transfers to rehabilitation facilities and long-term care.
Acted as an advocate for patient rights during hospital stays or other clinical encounters.
Supported patients and families during challenging situations, facilitating recovery and enhancing compliance.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Postpartum Registered Nurse
Elliot Hospital
Manchester , NH
06.2007 - 03.2010
Delivered comprehensive postpartum care to mothers and newborns in hospital settings.
Educated patients on breastfeeding techniques and infant care practices.
Monitored vital signs and conducted routine assessments for postpartum patients.
Assisted with pain relief management options for new mothers.
Supported families in transitioning to parenthood through emotional encouragement and resources.
Documented patient progress, communicating changes effectively to healthcare providers.
Collaborated with healthcare team members to achieve optimal health outcomes for mother and baby.
Instructed new parents in feeding, bathing, dressing, and diapering infants.
Education
Associates Degree in Nursing -
New Hampshire Technical Institute
Concord, NH
05-2003
Bachelor of Arts - Anthropology
Plymouth State University
Plymouth, NH
05-1999
Certification
Registered Nurse (2024 to present) Compact License, New Hampshire Board of Registration in Nursing