Kerri Owen
Evansville,IN
Summary
Driven by a passion for continuous improvement and team development, enhanced process efficiency and effectiveness at Real Property Management Results. My expertise in business process reengineering and strong interpersonal skills led to significant cultural shifts, leveraging data analytics for informed decision-making and achieving notable business improvements. Detailed Process Manager with over six years of experience in change management, process improvement and efficiency within Property Management. Innovated new processes and positive impacted profit margins, efficiency and quality. Outgoing personality proven to win over stakeholders and successfully promote new methodologies.
Overview
15
15
years of professional experience
Work History
Process Manager/Office Manager
Real Property Management Results
07.2018 - Current
- Evaluated impact of process change on overall operation and determined return on investment.
- Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
- Analyzed steps of activities to discern existence of business processes for formalization within growing business.
- Improved efficiency and effectiveness of performance and management of processes across departments with onsite and remote team members.
- Leveraged data and analytics to make informed decisions and drive business improvements for 450+ doors.
Certified Ophthalmic Assistant
Talley Eye Institute
05.2009 - 05.2018
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Documented patient medical history and information utilizing MedInformatix with commitment to accuracy.
Education
Associate of Applied Science - Surgical Technology
Ivy Tech Community College
Evansville, IN05.2009
Skills
- Process Automation
- Business process reengineering
- Workflow Analysis
- Business Administration
- Process Improvement
- Operations Management
- Continuous Improvement
- Team Development
Timeline
Process Manager/Office Manager
Real Property Management Results
07.2018 - Current
Certified Ophthalmic Assistant
Talley Eye Institute
05.2009 - 05.2018
Associate of Applied Science - Surgical Technology
Ivy Tech Community College
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