Kerri Pumphrey
North Port,FL
Summary
Excellent customer service work for almost 20 years. I am great under pressure and a team player. I ensure the comfortability and happiness of the customers. Willing and excited to learn new things and very adaptable.
Overview
19
19
years of professional experience
Work History
Barista/Cashier
Sarasota Memorial Hospital
Venice, FL
09.2025 - Current
- Providing excellent customer service by promptly addressing guest needs.
- Took orders and answered any questions the guest may have accurately.
- Maintained cleanliness of dining area during shift to ensure comfortable visit
- Team work during busy hours to make sure guests got food in a timely manner.
Server
Beef 'O' Brady's
North Port, FL
03.2011 - 08.2025
- Greet guests in a happy, friendly manner
- Maintain cleanliness during the entire shift.
- Help with expoing and running food during busy hours to ensure food gets out in a timely manner.
- Trained new servers and helped with any questions they had.
- Built amazing relationships with guests that made them want to keep coming back.
- Addressed guests concerns and complaints in a professional manner and made sure they were happy before they left.
- Very strong multitasking skills even under pressure.
Server
Applebee's Grill + Bar
North Port, FL
01.2007 - 02.2011
- Providing excellent customer service by promptly addressing guest needs.
- Took orders and answered any questions the guest may have accurately.
- Maintained cleanliness of dining area during shift to ensure comfortable visit
- Team work during busy hours to make sure guests got food in a timely manner.
Education
High School Diploma -
North Port High School
North Port, FL05.2005
Skills
- Excellent multitasking skills
- I can work under pressure
- Maintain cleanliness and professionalism
- Great customer service
- Excellent problem solving and can remain calm in stressful situations
- Great at time management
Timeline
Barista/Cashier
Sarasota Memorial Hospital
09.2025 - Current
Server
Beef 'O' Brady's
03.2011 - 08.2025
Server
Applebee's Grill + Bar
01.2007 - 02.2011
High School Diploma -
North Port High School