Kerri Rabon
Lexington,SC
Summary
Accomplished healthcare professional with a proven track record at Providence, excelling in patient coordination and HIPAA compliance. Demonstrated expertise in EHR systems and insurance verification, coupled with exceptional skills in resolving scheduling conflicts and enhancing team performance. Achieved operational excellence through effective calendar management and meticulous attention to patient care standards.
Overview
34
34
years of professional experience
Work History
Invasive/Surgery Scheduling Coordinator
MUSC
08.2020 - Current
- Coordinate with facility and Provider Offices to set up surgeries for numerous surgeons in General Surgery, Cardiovascular Thoracic Surgery, Orthopedic, ENT, Cosmetic, Cath/EP, Structural Heart and IR.
- Verified insurance coverage
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Updated daily operating room calendars with accurate appointment schedules.
- Answered phone calls and messages from physicians offices and medical facility, scheduling appointments, and handling patient inquiries.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Manager of Centralized & Surgery Scheduling
Providence
09.2015 - 08.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Cardiac Cath Lab Technician
Providence
04.2000 - 08.2015
- Maintained documentation on tests performed in lab.
- Assisted cardiologist to complete cardiac catheterization as well as peripheral vascular cases. To include procedures such as cardiac stent placement, ballon angioplasties, thrombectomy, artherectomy, STEMI cases.
- Assisted on cardiac cauterizations by operating multi-channel physiologic monitoring equipment for ekg, right and left heart pressures, ejection fraction, etc.
- Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
Registered Respiratory Therapist
Providence
04.1991 - 04.2000
- Managed and operated mechanical ventilators to deliver airway management.
- Assessed and treated breathing issues.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
- Evaluated patient response to respiratory treatments and revised care plans accordingly.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
- Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Consistently responded within time limits to requests for respiratory assessments.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Education
Associate of Science - Respiratory Therapy
Midlands Technical College
West Columbia08.1991
High School Diploma -
Brookland Cayce High School
Cayce, SC06.1989
Skills
- HIPAA Compliance
- Calendar Management
- Procedure scheduling
- Patient coordination
- Insurance Verification
- Verifying insurance
- EHR systems expertise
- Schedule Coordination
- Maintaining confidentiality
Timeline
Invasive/Surgery Scheduling Coordinator
MUSC
08.2020 - Current
Manager of Centralized & Surgery Scheduling
Providence
09.2015 - 08.2020
Cardiac Cath Lab Technician
Providence
04.2000 - 08.2015
Registered Respiratory Therapist
Providence
04.1991 - 04.2000
Associate of Science - Respiratory Therapy
Midlands Technical College
High School Diploma -
Brookland Cayce High School
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