KERRI R. ROBERS
Cincinnati,OH
Summary
Results-driven leader with extensive experience in Community operational excellence. Proven track record in fostering team/community collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.
Overview
17
17
years of professional experience
Work History
Community Event Manager
Miami Township, Hamilton County
06.2022 - Current
- Created and coordinated all community events, ensuring seamless execution and participant satisfaction. Events included: Winter Wonderland, Easter Eggstravaganza, Touch A Truck, Train Display, Staff Retirement Celebrations, Swearing in Ceremonies, Health and Wellness Fair, AARP Tax Days.
- Sold, finalized and executed all private rental events; bringing in over 20,000 guests per year to the facility.
- Developed and maintained relationships with vendors, community members and Township Trustees to enhance service quality and event offerings.
- Managed Community event budgets, optimizing resource allocation while adhering to financial constraints.
- Led a team of volunteers and staff, providing training and support to ensure efficient operations during events.
- Collaborated with local government agencies to secure permits and ensure compliance with regulations.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
OWNER
128 NUTRITION
07.2021 - 08.2022
- Responsible for all aspects of the day to day business. These responsibilities include, but are not limited to, marketing, daily finance management, community engagement, social media, train and manage employees and product ordering and inventory.
- Developed business strategies to enhance customer engagement and retention.
BUSINESS DEVELOPMENT MANAGER
RECEPTIONS EVENT CENTERS
09.2020 - 08.2021
- Responsible for $95,000 budget, contract writing and review, social media marketing, all aspects of customer service from building tours to handling all company complaints, outside corporate sales, mentoring/coaching sales team and managed acquisition and design of corporate apparel and all corporate gifts.
- Developed strategic partnerships to enhance service offerings and increase revenue streams.
MANAGING PARTNER
Receptions, Western Hills
09.2014 - 09.2020
- Responsible for $400,000 in annual revenue, all aspects of customer service from building tours to handling all facility complaints, planned, sold and executed all special events (senior dances, Mother’s Day Brunch, Easter Brunch, dueling piano shows, Valentine Dance, vendor shows, New Years Eve), contract writing, complete responsibility of wedding, corporate and social sales for this facility, hired, trained and managed 20 employees, designed wedding, corporate and social sales packages, created employee schedule, vendor management (soda, beer, coffee, CO2, paper goods, linens and food delivery), and inventory management.
GENERAL MANAGER
RECEPTIONS AT DEARBORN COUNTRY CLUB
06.2010 - 09.2014
- Responsible for all aspects of customer service for banquet facility, on site restaurant and pro shop. These duties included, but were not limited to, facility tours, customer complaints and membership satisfaction. Responsible for all wedding, corporate and social sales in this facility, contract writing, hired, trained and managed 25 employees, created employee schedule, designed wedding, corporate and social packages, planned, sold and executed all special events (community dances, member pool parties, dueling pianos, frog races, Mother’s Day Brunch, Easter Brunch, New Years Eve), managed acquisition and design of corporate apparel.
SALES MANAGER
Receptions, Inc.
09.2008 - 06.2010
- Responsible for corporate, wedding and social sales at four Receptions Facilities (Eastgate, Loveland, Fairfield, Erlanger), contract writing, client tours, customer survey and feedback management, vendor scheduling and confirmation, working with team to plan and execute bridal show at Fairfield location.
Education
High School Diploma -
Colerain High School
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University of Cincinnati
09.1995
Skills
- Event planning strategy
- Proactive self-starter
- Community relations
- Strategic leadership
- Communication/networking
Accomplishments
- Earned "We Thrive Community Champion" Award from Hamilton County Public Health in 2016.
- Earned "Carol Smith" Award from Colerain High School Boosters Association in 2024.
- Member of Side by Side Advisory Board
- Trustee of Colerain High School Booster Association
Timeline
Community Event Manager
Miami Township, Hamilton County
06.2022 - Current
OWNER
128 NUTRITION
07.2021 - 08.2022
BUSINESS DEVELOPMENT MANAGER
RECEPTIONS EVENT CENTERS
09.2020 - 08.2021
MANAGING PARTNER
Receptions, Western Hills
09.2014 - 09.2020
GENERAL MANAGER
RECEPTIONS AT DEARBORN COUNTRY CLUB
06.2010 - 09.2014
SALES MANAGER
Receptions, Inc.
09.2008 - 06.2010
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University of Cincinnati
High School Diploma -
Colerain High School
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