Kerri Rutledge
Summary
Certified Phlebotomist/Lab Assistant seeking PT position in a Clinical Laboratory, Patient Service Center, or Donor Collection Center. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Phlebotomist Intern
Medical City Hospital
06.2025 - Current
Housekeeper
Health Care Services Group
05.2016 - 05.2019
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Customer Service Associate
Best Buy
07.2012 - 07.2015
- Made outbound calls to obtain account information.
- Mentored new employees on procedures and policies to maximize team performance.
- Resolved customer inquiries, questions and concerns to consistently offer quality service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed high-volume of inbound and outbound customer calls.
- Reviewed files, records and other obtained documents to respond to customer requests.
Education
Certificate - Plebotomy
Weatherford College
Weatherford, TX07-2025
Skills
- Perform blood collections by venipuncture and capillary techniques for all age groups per CLSI Guidelines
- Emphasis on correct patient ID and labeling at the patient’s side
- Demonstrates engagement with achieving department goals and continuous improvement
- Understand and comply with OSHA regulations
- Trained in the collection of other specimens such as clean catch urine, nasal/throat swabs, drug screens, therapeutic phlebotomies
- Prepare all collected specimens for testing and analysis
- Process and store specimen samples according to required temperature, places samples in appropriate collection container with close attention to patient ID
- Check all test requisitions or computer label to ensure 100% correct
- Demonstrates ability to manage patient flow
- Performs POC and Waived Testing including Drug Screen, HCG, ESR, HCT, HGB, Blood Smear Prep, Occult Blood
- Performs related clerical duties to include: answering telephones, relaying messages, mailing or faxing of patient reports, unpacking supplies, and any other duties within their scope of training and education required by the laboratory supervisor
Timeline
Phlebotomist Intern
Medical City Hospital
06.2025 - Current
Housekeeper
Health Care Services Group
05.2016 - 05.2019
Customer Service Associate
Best Buy
07.2012 - 07.2015
Certificate - Plebotomy
Weatherford College
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