
Certified Medical Assistant with extensive experience in patient care and team collaboration, developed during a successful tenure at United Vein and Vascular. Proven expertise in HIPAA compliance and patient education has significantly improved patient satisfaction and elevated care standards. Demonstrated proficiency in phlebotomy and empathetic patient interactions, consistently prioritizing patient needs to achieve a remarkable 20% increase in patient flow efficiency. Skilled in managing patient intake, scheduling appointments, medical records, and insurance filing while excelling in both administrative and clinical responsibilities, including vital signs assessment, injections, lab draws, and comprehensive patient education.