Lenisha Brown
Killeen
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 8 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
4
4
years of professional experience
Work History
Certified Medical Assistant
Baylor Scott & White Health
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Dialysis Technician
Fresenius Kidney Care Dialysis
10.2023 - Current
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
Patient Care Technician
Ascension Seton Medical Center Austin
07.2023 - 09.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Certified Nursing Assistant
Rosewood Retirement & Assisted Living
02.2023 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
- Supported needs of 50+ residents under long-term care
- Delivered high-quality care to acute patients in a hospital facility
Certified Nursing Assistant
Tuscany Village Skilled Nursing And Rehabilitation
10.2022 - 01.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Patient Care Technician
St. David's Rehab Center
05.2022 - 10.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Customer Service Representative
Experian
05.2021 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Patient Care Technician
Baylor Scott & White Health
05.2022 - 09.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of Science - Nursing
Central Texas College
Killeen, TX05-2026
Certification - Medical Assistant
Cybertex Institute of Technology
Killeen, TX11.2023
High School Diploma -
Mehlville High School
St Louis, MO05.2015
Skills
- Geriatrics
- Monitoring
- Activities of Daily Living (ADL) Support
- Acute and Rehabilitative Care
- Patient Care and Monitoring
- Mobility Assistance Aptitude
- Taking Vital Signs
- Phlebotomy Procedures
- Calm and Professional Under Pressure
- Venipuncture Expertise
- Patient Medical Histories
- Recording Test Results
- Height and Weight Measurement
- Medical History Collection
- Ear Irrigations
- Recording Vital Signs
- Completing Insurance Forms
- Operating EKG Equipment
- Performing Urinalysis
- Sterilize Instruments
- Vitals Collection and Documentation
- Cardiopulmonary Resuscitation (CPR)
- Electrocardiogram (EKG) Equipment
- Patient Wellness
- Electrocardiogram (EKG/ECG)
- Intramuscular Injections
- Therapeutic Phlebotomy
- Suture Removal
- Arterial Punctures
- Sanitation and Sterilization
- Stress Management
- Blood Cultures
- Drawing Blood
- Saline Flushes
- Finger Stick Method
- Hazardous Waste and Disposal
- Sharps Disposal
- Venipuncture and Capillary Puncture
- Biohazardous Waste Disposal
- Urinalysis Testing
- Blood Glucose Monitoring
- Patient Positioning Understanding
- Feeding Assistance
- Symptom Documentation
- Documenting Behaviors
- Active Listening
- Empathy and Compassionate Care
- Patient Transporting
- Equipment Disinfection
- Oral Hygiene
- Monitoring Fluids
- Restock Shelves
- Electronic Recordkeeping
- Dialysis Treatment
- Direct Patient Care
- Patient Education
- Documentation Accuracy
- Measuring Vital Signs
- Infection Control Standards
- Patient Health Education
- Patient Care
Timeline
Certified Medical Assistant
Baylor Scott & White Health
05.2024 - Current
Dialysis Technician
Fresenius Kidney Care Dialysis
10.2023 - Current
Patient Care Technician
Ascension Seton Medical Center Austin
07.2023 - 09.2023
Certified Nursing Assistant
Rosewood Retirement & Assisted Living
02.2023 - 07.2023
Certified Nursing Assistant
Tuscany Village Skilled Nursing And Rehabilitation
10.2022 - 01.2023
Patient Care Technician
St. David's Rehab Center
05.2022 - 10.2022
Patient Care Technician
Baylor Scott & White Health
05.2022 - 09.2022
Customer Service Representative
Experian
05.2021 - 04.2022
Associate of Science - Nursing
Central Texas College
Certification - Medical Assistant
Cybertex Institute of Technology
High School Diploma -
Mehlville High School
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