Kerrian Phillips
Woodland Park
Summary
I am a reliably worker, enthusiastically pursuing an opportunity to add immediate value to a growing team. Inspired to help others, empathetic with a compassionate approach to cultivate trust and motivated to apply unfailing work ethic to meet objectives and clients needs. Industrious and committed, with skills for multitasking and managing time well.
Overview
17
17
years of professional experience
Work History
Caretaker
Parental Leave
02.2019 - Current
- Plan, prepare, and serve meals and snacks according to my child and family needs
- Maintain cleanliness and an organized home.
- Run errands, do shopping, and pick up other necessities.
- Remain alert to problems or health issues and competently respond when needed.
- Organize and maintain daily activities, social events, fun with learning activities and appointments.
- Maintain careful records of rental payments and other payment due dates.
- Monitored and tracked payments and expenses, create keep a strict budget.
RTV Clerk
Net-A-Porter
11.2012 - 02.2019
- Delivered exceptional customer service to every customer and vendor by leveraging extensive knowledge of products and services ensuring positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained contact customers and vendors until all issues were resolved
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Cross-trained and provided backup support for organizational needs.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Home Health Aide
Private Residence Faye Haber
04.2007 - 07.2012
- Maintained Client's Calender. Assisted patients with Activities of daily living: dressing, grooming and prepared meals, helped client overcome and adapt to mobility restrictions.
- Transported clients for medical and personal outings.
- Assisted with grocery shopping and other light housekeeping duties as required by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in clients condition or environment immediately to Doctor.
Education
No Degree - Certified Nurse Aide
AMG Medical Institute
Bloomfield, NJ08.2023
High School Diploma -
Queens High School
Kingston, Jamaica06.1999
Skills
- Personal Care
- Emotional Support
- Disease Prevention
- Preventive Maintenance
- Companionship Skills
- Client Relations
- Data Entry
- Decision-Making
- Critical Thinking
- Customer Service-Focused
- Relationship Building
- Microsoft Office
- Calm and Professional Under Pressure
- Medical Terminology Knowledge
- Patient Care
- ADL Support
- Recording Vital Signs
- Patient Transport
- Medical Charting
Timeline
Caretaker
Parental Leave
02.2019 - Current
RTV Clerk
Net-A-Porter
11.2012 - 02.2019
Home Health Aide
Private Residence Faye Haber
04.2007 - 07.2012
No Degree - Certified Nurse Aide
AMG Medical Institute
High School Diploma -
Queens High School
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