Summary

Overview

Work History

Education

Skills

Timeline

Kerrie Allacher

Hays,KS

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

6

6

years of professional experience

Work History

Shift Supervisor

Starbucks

11.2017 - Current

Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business. Completed store closing procedures and balanced tills.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Delivered successful training to more than 13 employees during tenure, educating on successful work processes and productivity strategies.
Disciplined and motivated staff to achieve challenging objectives in a fast-paced environments.
Co-managed Instagram page with promotions, graphics, and more.

Education

Bachelor of Fine Arts - Interior Design

Fort Hays State University

05.2018

Certificate of Architectural Drafting -

Fort Hays State University

05.2018

Skills

Customer-Oriented
Team Building and Leadership
Work Planning and Prioritization

Staff Management
Attention to Detail
Multitasking and Organization

Timeline

Shift Supervisor

Starbucks

11.2017 - Current

Bachelor of Fine Arts - Interior Design

Fort Hays State University

Certificate of Architectural Drafting -

Fort Hays State University