Kerrin Welsh
San Francisco,CA
Summary
Results-driven Data Analytics Manager with proven background in transforming raw data into valuable insights to drive key business decisions. Experience includes utilizing cutting-edge analytics tools (Looker, Tableu), designing and implementing data systems, developing forecasting models, and leading cross-functional teams. Strengths lie in analytical problem-solving abilities, strong leadership skills, and an uber-competitive, results-oriented mindset. Looking to utilize my skills to highlights successes and areas of opportunity for a fast-paced and challenging team.
Overview
8
8
years of professional experience
Work History
Data & Analytics Manager
Forward
San Francisco, CA
09.2023 - Current
- Lead a high-performing operation of 8 mid-level specialists to achieve a data accuracy rate of 98.5% across eleven critical functions using data-driven coaching, tooling, and process optimization.
- Develop predictive models using SQL, Looker, and Sheets.
- Conduct exploratory data analysis, identify trends and create visualizations for insights across telemedicine and corporate workforces.
- Collaborate with stakeholders to build experimental models (A/B, time-boxed, and GTM tests) from analytical findings
- Led the team after four separate rounds of layoffs, shifting from 31 team members to 3, and improved hires/month average from 4.1 to 7.3 with the same targets and massively reduced (-90%) workforce.
Operations Specialist
Forward
San Francisco, CA
11.2021 - 09.2023
- Developed and maintained an efficient process for tracking staffing levels, ensuring provider coverage nationwide (
- Identified areas of improvement in current staffing operations systems and implemented changes accordingly, resulting in massive workforce cost reduction (-34% YoY).
- Created documentation related to adjusted operational procedures such as SOPs via Guru and Workramp.
Regional Operation Manager
American Red Cross
San Francisco, CA
09.2016 - 10.2021
- Led Regional Response Team on eleven deployments to disaster-stricken areas across the US, ensuring the population's most immediate needs were met
- Oversaw daily operations, including meeting with government officials, large private companies, and major donors to develop plans to restabilize the affected population
- Created monthly reports for senior management summarizing operational performance metrics and suggested improvements for the following quarter.
Education
Bachelor of Science - Business
Florida State University
Tallahassee, FL05-2016
Skills
- Dashboard creation
- Operational reporting
- Advanced Excel
- Predictive analysis
- Infrastructure Planning
- Budget management
- System Integration
- Crisis management
Affiliations
- RivALZ Alzheimer's Association volunteer, American Red Cross volunteer, San Francisco Women's Flag Football quarterback, Bay Area LGBTQIA+ Alliance member
Timeline
Data & Analytics Manager
Forward
09.2023 - Current
Operations Specialist
Forward
11.2021 - 09.2023
Regional Operation Manager
American Red Cross
09.2016 - 10.2021
Bachelor of Science - Business
Florida State University