Kerri Sterk
Wakeman,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Prep Manager
Sterk's Restaurant
Wakeman, USA
01.2000 - Current
- Assist in all areas within the restaurant as needed to keep things running smoothly and provide the best experience for the customers.
- Various duites included, but not limited to, prepping/cooking in the kitchen, serving guests, and catering any and all events, on and off-site focusing on customer service.
- Collaborate with team members to ensure efficient service during peak hours.
- Navigate job responsibilities and completed regular tasks by interacting effectively with other employees.
Waitress
Heck's Café
Avon, USA
01.2015 - 08.2024
- Performed multiple tasks and prioritized my time in order to deliver the best experience possible.
- Utilized my multi-tasking skills to be more efficient, not only for the guests, but my team as well.
- Communication is one of my strongest suits, which helped alleviate stressful situations in the workplace.
- Resolved customer complaints with professionalism and care.
- Handled cash and processed payments efficiently at register.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Physical Therapy Tech
P.T. Services, Mercy Health
Lorain, USA
01.2006 - 01.2008
- As a physical therapy tech, I performed many exercises with rehab patients, per the physical therapist request.
- Transferred patients to and from their beds, wheelchairs, and therapy mats to start their exercises.
- Communicated effectively with therapists about patient needs throughout the course of their care.
- Observed patients during treatment to report any changes or concerns to the therapist.
- Provided emotional support to encourage patient participation in rehabilitation activities.
- Prepared treatment rooms and maintained cleanliness and organization.
Education
High School Diploma -
Western Reserve High School
Skills
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Strong multitasking
- Verbal and written communication
- Empathy & compassion for others
- Efficient without loss of quality
Timeline
Waitress
Heck's Café
01.2015 - 08.2024
Physical Therapy Tech
P.T. Services, Mercy Health
01.2006 - 01.2008
Prep Manager
Sterk's Restaurant
01.2000 - Current
High School Diploma -
Western Reserve High School