KERRY-ANN SMITH
Decatur,US
Summary
Interacted with customers in a professional manner to promote 100% customer service ratings. In both demeanor and appearance, I am trustworthy, dependable, and professional.
Experienced in completing job tasks in a timely and efficient manner.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Delivery Driver
House2Home Deliveries LLC
02.2023 - Current
- Drive a delivery vehicle that is both safe and efficient
- Completed on-time deliveries
- Delivering Packages to the customer's location
CNA
Goldie Dicks
09.2022 - 02.2023
- I was taking care of a Client
Logistics Associates (Seasonal)
Harbor Freight Tools
07.2022 - 08.2022
Package Handler
FedEx Ground
07.2020 - 06.2022
- Scan Packages
- Used handheld scanners
- Double-checked that packages were properly sealed
Supervisor
Treasure Bay Casino and Hotel
02.2020 - 06.2020
- Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies
- Provided professional, friendly, and engaging service on a consistent basis
- Trained
- Kept track of employee performance and offered coaching and constructive feedback to help them improve in areas where they needed it
Housekeeper
Scarlet Pearl Casino Resort
02.2020 - 06.2020
- Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
Hotel Housekeeper
Blue Bay Family of Resorts
05.2006 - 01.2020
- Cleaning duties included vacuuming, dusting, and sanitizing bathrooms, and I established and maintained clean and comfortable environments
- Checked the cleanliness and tidiness of the guest rooms, lobbies, and common areas
Education
Certificate - Hotel Management
Hospitality Skills Development Center
Kingston, JamaicaHigh School - Mathematics and English
Maths Unlimited
Kingston, St. Andrew Parish01.2013
Certificate - Cashiering
Rapid College of Commerce
Kingston, Jamaica01.1999
Art and Craft Training School -
Girls Town Institution
Kingston, Jamaica01.1997
High School - Hospitality
Excelsior Community College
Kingston, St. Andrew Parish01.1995
Drews Avenue Primary
Kingston, Jamaica01.1992
Skills
- Customer service
- Shipping Logistics
- Understanding DOT Regulations
- Safety Management
- Client-Focused
- Detail-Oriented Organization
- GPS System Proficiency
- Safe driving record
- FLUENT IN [LANGUAGE]
- Stocking and inventory
- Teamwork and collaboration
- Valid Driver's license
- Positive attitude
Certification
- First Aid/CPR Certified
- Hotel Management
- Cashiering
Timeline
Delivery Driver
House2Home Deliveries LLC
02.2023 - Current
CNA
Goldie Dicks
09.2022 - 02.2023
Logistics Associates (Seasonal)
Harbor Freight Tools
07.2022 - 08.2022
Package Handler
FedEx Ground
07.2020 - 06.2022
Supervisor
Treasure Bay Casino and Hotel
02.2020 - 06.2020
Housekeeper
Scarlet Pearl Casino Resort
02.2020 - 06.2020
Hotel Housekeeper
Blue Bay Family of Resorts
05.2006 - 01.2020
Certificate - Cashiering
Rapid College of Commerce
Art and Craft Training School -
Girls Town Institution
Drews Avenue Primary
Certificate - Hotel Management
Hospitality Skills Development Center
High School - Mathematics and English
Maths Unlimited
High School - Hospitality
Excelsior Community College
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