Conscientious Healthcare professional offering over 12 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Doreen Cannon State Farm
Plantation, FL
05.2020 - Current
Maintained high standards of customer service by building relationships with clients.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Coached new employees on administrative procedures, company policies and performance standards.
Surgical Coordinator
Institute For Orthopedic Surgery & Sports Mgmnt
Estero, FL
02.2022 - 12.2022
Expertly managed planning, scheduling and coordination of outpatient procedures.
Educated patients about surgeries and provided treatment plan documentation.
Reviewed medical histories and current information to provide accurate information to surgeons.
Verified insurance coverage and obtained pre-authorizations.
Coordinated with facilities to set up surgeries for 10 Physician practice
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Certified Medical Assistant
Mc Minn Surgical Group, Surgery
Athens, TN
04.2012 - 01.2022
Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures and care plan instructions.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Maintained detailed records of test results by entering data and patient information into computer.
Assisted with minor procedures
CPT,ICD-9 & ICD-10 coding for Surgical procedures performed
Performed First Aid & Wound care
Education
Associates of Applied Science - Medical Assisting
Keiser University
Fort Lauderdale, FL
04.2012
Skills
OTHER SKILLS INCLUDE
Extensive Knowledge of Microsoft Suite
CPT, ICD-9 and ICD-10 coding for surgical procedures
Strong Organizational Skills
Ease with Computers and Technology
Multitasking and Time Management
Electronic Records Management
Administrative Procedures
Certification
CMA - Certified Medical Assistant (AAMA) ID:2449283
4-40 Certification - CPSR - Certified Professional Service Representative
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm