Kerry Castaneda
Greer,SC
Summary
Information Technology Specialist with 7 years of experience supporting secure, mission-critical systems across military and intelligence environments. Holds an active TS/SCI clearance and CompTIA Security+ certification. Proven background in system administration, network operations, and tactical communications, including leadership of a three-person team operating PacStar 7 systems during a mission in Camp Carroll, South Korea. Currently serving as a System Administrator for the NSA in Augusta, Georgia, maintaining classified networks, servers, and enterprise systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Management/Systems Administrator (TS/SCI)
National Security Agency
Augusta, GA
02.2023 - Current
- Administer and maintain classified networks, servers, and enterprise systems supporting intelligence operations.
- Troubleshoot hardware, software, and network issues in high-security environments.
- Support mission-critical operations requiring rapid response, precision, and strict adherence to security protocols.
- Monitor system performance, apply patches, and ensure compliance with cybersecurity policies.
- Completed Basic Leader Course (September 2025), strengthening skills in leadership, communication, organizational management, and decision-making.
Information Technology Specialist
U.S Army
01.2019 - 01.2023
- Installed, configured, and maintained client and server systems across secure networks.
- Performed troubleshooting for hardware, software, and network issues, ensuring minimal downtime.
- Supported LAN/WAN operations, including routing, switching, and network security tasks.
- Maintained automated telecommunications and message-switching equipment.
- Provided technical support and training to users at varying levels of proficiency.
Team Leader / Tactical Communications Operator (PacStar 7)
U.S. Army
Camp Humphreys, South Korea
08.2020 - 08.2021
- Led a team of three in the deployment, operation, and maintenance of PacStar 7 tactical communications systems valued at over $100,000 per unit.
- Provided secure voice, data, and network services in support of overseas missions in Camp Carroll.
- Conducted system configuration, troubleshooting, and network optimization in dynamic field environments.
- Ensured continuous connectivity and operational readiness for mission partners.
- Trained junior personnel on equipment setup, cybersecurity practices, and troubleshooting procedures.
Education
High School -
Christiana High School
Newark, DE06-2019
Skills
- System Administration
- PacStar Tactical Systems
- Leadership & Team Management
- Windows Server & Client OS
- Help Desk & Troubleshooting
- Risk Management & Readiness
- Network Security
- Secure Communications
- Technical Reporting
Certification
- CompTIA Security+ (Active - 2023)
- First Aid & CPR (from Basic Combat Training)
Timeline
Project Management/Systems Administrator (TS/SCI)
National Security Agency
02.2023 - Current
Team Leader / Tactical Communications Operator (PacStar 7)
U.S. Army
08.2020 - 08.2021
Information Technology Specialist
U.S Army
01.2019 - 01.2023
High School -
Christiana High School