Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with office management, ensuring smooth daily operations and administrative support. Utilizes effective communication and organizational skills to enhance team performance and operational efficiency. Track record of implementing process improvements and fostering cohesive work environment.
Overview
14
14
years of professional experience
Work History
Senior Office Manager, Department of Enforcement
Financial Industry Regulatory Authority, FINRA
02.2010 - 02.2024
Enhanced office communication by establishing clear channels for information exchange.
Streamlined office operations by implementing efficient management systems and processes for administrative staff.
Managed multiple projects simultaneously to ensure timely completion while maintaining high-quality standards.
Coordinated office events, seminars and meetings for staff and clients.
Optimized office space utilization by reorganizing workspaces for better efficiency and collaboration.
Facilitated smooth office relocations, coordinating logistics and minimizing disruptions.
Facilitated the hiring process by conducting the onboarding process for new employees and contractors effectively.
Meticulous budget planning, monitoring, and resource allocation.
Oversaw expense tracking processes to maintain accurate financial records while identifying areas for potential savings or budget adjustments as needed.
Negotiated and executed contracts on behalf of department.
Assisted with the process of moving from hard files to a digital document management system to organize the filing system for easy access to critical documents and streamline record-keeping practices.
Processed AP/AR, deposits, and moderate recordkeeping where related to purchase orders.
Boosted team morale and engagement through regular team-building activities.
Coordinated logistics for events and meetings to ensure seamless execution without any glitches or delays.
Participated in pilot programs for new software solutions that increased overall office efficiency and productivity levels.
Served as a liaison between upper management and staff members ensuring clear communication of goals, expectations, and policy changes throughout the department.
Elevated department staff satisfaction by ensuring timely response to inquiries and issues.
Executive Assistant to Executive Vice President
Financial Industry Regulatory Authority, FINRA
02.2010 - 05.2016
Coordinated complex travel itineraries to ensure executives' schedules ran smoothly.
Enhanced office efficiency by organizing and maintaining executive files and records.
Managed executive calendars, facilitating seamless scheduling and prioritization of meetings.
Improved communication flow between executives and stakeholders, ensuring messages were delivered promptly.
Drafted and edited correspondence for executives to maintain professional standards.
Prepared reports and presentations, supporting executives in decision-making processes.
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries.
Organized meetings and events to foster collaboration.
Coordinated logistics for executive meetings, ensuring seamless execution.
Maintained executives' contact lists.
Education
High School Diploma -
Bishop Walsh
Cumberland, MD
05-1987
Skills
Microsoft office
Flexible schedule - remote or on-site (preferable)
Multitasking/Organizational skills
Office administration/management
Scheduling and calendar proficiency
Meeting coordination
Decision-making
Planning and prioritization
Budgeting expertise
Clear oral/written communication
Relationship building
Employee supervision
Timeline
Senior Office Manager, Department of Enforcement
Financial Industry Regulatory Authority, FINRA
02.2010 - 02.2024
Executive Assistant to Executive Vice President
Financial Industry Regulatory Authority, FINRA
02.2010 - 05.2016
High School Diploma -
Bishop Walsh
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