Geisha Velez-Camacho
Elmsford,USA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant to the Director/Office Manager/Personnel Liaison/Vehicle Coordinator-Enforcement Neighborhood Services Emergency Repair Program and Environmental Hazards Unit
NYC Department of Housing Preservation & Development
New York City
01.2018 - Current
- Provide administrative and business support to the Directors of the Emergency Repair Unit and Environmental Hazards Unit.
- Supervise and train administrative staff.
- Manage administrative functions such as approve timesheets, distribute payroll and distribute mail.
- Review and print Resumes. Schedule and perform interviews. Assist human resources with the hiring process.
- Create KRAPES (performance appraisals) for supervisors to develop with their employees.
- Maintain Sick, vacation and personal calendar to ensure proper coverage.
- Liaise with Human Resources regarding timekeeping, workers’ compensation cases, other long-term staff leaves, exit interviews and employee clearances.
- Collect all HPD property at end of employment such as ID, mobile phone, uniforms, laptop, etc.
- Coordinate meetings and schedule various events such as site visits from the commissioner and end of heat season luncheons.
- Manage and assist with the coordination of office operations such as monitor and conduct analyses of facility staffing to ensure a balanced allocation of staff across work tours, including tracking schedules, overtime, staff on extended leave, etc.
- Notarize No access affidavits for litigation.
- Prepare reports, spreadsheets, briefing materials and perform diverse projects that require research. Gather and organize information from a variety of sources. Ensure that literature is ordered and posted.
- Coordinate uniform fitting and provide tech field staff with items once received.
- Track staff professional development and ensuring staff receive mandated trainings such as EPA Lead paint, sexual harassment, DOI corruption, conflicts of interest, etc.
- Work with building management to ensure daily cleaning of the facilities, painting, building security and facilities repairs.
- Request land and mobile lines and phones. Maintain contact spreadsheet. Request computers and various functions for new employees using CityWide service desk. Supervise the maintenance of printers and scanners. Initiate service requests for equipment repairs.
- Liaise between tenants and landlords to resolve issues regarding emergency repairs and electronically schedule and route violations for inspectors.
- Electronically and manually monitor contractors daily work performance on emergency repair open market work orders using HPDInfo. Compare data from vendors and Construction Project Managers to ensure open market work orders are completed correctly.
- Manage a fleet of 50 vehicles. Schedule vehicle repairs, maintenance and State inspections. Keep log of daily mileage sheets. Prepare and complete monthly mileage and other relevant reports regarding vehicles.
- Manage the authorization of all drivers for both ERP and EHU, ensuring drivers comply with all NYC rules and have required licenses, certifications and trainings.
- Coordinated communication between departments to streamline project workflows and enhance collaboration.
- Developed and maintained documentation for housing initiatives, ensuring compliance with regulations and best practices.
- Maintained strict confidentiality when handling sensitive information pertaining to company operations or personnel matters.
- Oversaw inventory management procedures ensuring adequate supplies were always available for daily operations while also reducing excess spending.
Personnel Liaison-Enforcement Neighborhood Services Administration and Internal Compliance
NYC Department of Housing Preservation & Development
03.2016 - 01.2018
- Compose discretionary applicant logs on NYCAPS for interviewed candidates.
- Review résumés, schedule interviews, and manage recruitment activities such as posting positions and onboarding candidates. Conduct new hire pre-screening interviews.
- Create, process, and monitor PARs for job postings.
- Maintain attrition report consisting of new hires, retirees, resignation and termination of employees. Create and manage organizational charts for divisions comprised of 39 work units and over 970 employees using Visio.
- Build strong relationships with multiple agencies including the Department of Labor to assist in our hiring pools.
- Provide both written and oral translation services as requested.
Case Manager-TDAP & Initials Unit
NYC Department of Housing Preservation & Development
06.2014 - 03.2016
- Performed initial case voucher screening for TDAP applicants as well as all DTR/Section 8 applicants.
- Determined eligibility requirements and background checking process in accordance with HUD regulations and Section 8 guidelines. Performed data entry of required information into the Elite Case Management System
- Coordinated client briefings and conducted the briefings in Spanish. Assisted applicants with the application process, reviewed documents and eligibility determination. Updated data to Section 8 Elite
- Liaise between clients, community based organizations, landlords and HPD.
- Assisted the Director with various Excel reports on client transfers, rent calculations as well as termination of Section 8 TDAP vouchers and annual audit process. Reviewed and processed rent increases.
- Cooperated with community based organizations, real estate brokers, landlords and groups serving diverse communities in the City to assist clients with their search for homes.
Office Manager
Comprehensive Dentistry
White Plains, New York
01.2013 - 04.2014
- Assisted with acquisition and implementation under new ownership.
- Managed human resource functions such as hiring, reference checking, health benefits and payroll.
- Managed all patient outreach and internal communication.
- Liaison between practice and patient insurance companies.
- Vendor Management including; collections, and care credit.
- Managed accounts payable and accounts receivable.
- Implemented and managed print and on line marketing efforts.
- Managed, ordered and tracked supply inventory.
- Permanent in Principal Administrative Associate Title
- Waiting for appointment in title Administrative Housing Specialist
- Licensed Notary Public
- Nan McKay Certified Housing Choice Voucher Specialist
- References Furnished Upon Request
Skills
- Office Manager, Senior executive administrative assistant and Vehicle coordinator with over 16 years of experience in business administration Innovative, creative and solution oriented Bi lingual English-Spanish
- Excellent computer skills such as Microsoft office, Elite Section 8 Database, NYCAPS,CHRMS, HPDInfo and TEAMS
- Able to multitask various complex projects simultaneously Strong communication and analytical skills
- Recruitment and hiring
- Staff management
- Meeting facilitation
- Calendar management
- Document preparation
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Office administration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant to the Director/Office Manager/Personnel Liaison/Vehicle Coordinator-Enforcement Neighborhood Services Emergency Repair Program and Environmental Hazards Unit
NYC Department of Housing Preservation & Development
01.2018 - Current
Personnel Liaison-Enforcement Neighborhood Services Administration and Internal Compliance
NYC Department of Housing Preservation & Development
03.2016 - 01.2018
Case Manager-TDAP & Initials Unit
NYC Department of Housing Preservation & Development
06.2014 - 03.2016
Office Manager
Comprehensive Dentistry
01.2013 - 04.2014