Kerry E. Lewis
New York
Summary
10+ years providing a high level of customer service in the unarmed security business. Understanding of local laws and regulations and using them to facilitate patrols. Strong observation skills as required in the security industry. Enforcing liquor and bar entry laws of the establishment. Manage security staff and ensure sufficient security is provided for private events and large gatherings. Used customer service skills in action when interacting with visitors. Registered by the NYS Division of License Service as a Security Guard. Provide overall security support for the establishment. Provide professional and friendly customer service. Performs miscellaneous job-related duties as assigned.
Overview
19
19
years of professional experience
Work History
Security Officer
Madison Square Garden
New York
01.2021 - 01.2025
- Monitored and secured premises to ensure the safety of employees, visitors, and property.
- Conducted routine patrols and inspections to identify and address security risks or suspicious activity.
- Responded quickly and professionally to emergencies, incidents, and alarm activations.
- Enforced company policies, safety procedures, and access control protocols.
- Prepared detailed incident reports and maintained accurate daily activity logs.
- Provided excellent customer service while maintaining a safe and professional environment.
- Operated surveillance systems, security equipment, and communication devices effectively.
- Assisted with conflict resolution and de-escalation of disruptive situations.
- Maintained confidentiality and professionalism in handling sensitive information.
Security Supervisor
Local Bar
New York
01.2013 - 01.2021
- 10+ years providing a high level of customer service in the unarmed security business.
- Understanding of local laws and regulations and using them to facilitate patrols.
- Strong observation skills as required in the security industry.
- Enforcing liquor and bar entry laws of the establishment.
- Manage security staff and ensure sufficient security is provided for private events and large gatherings.
- Used customer service skills in action when interacting with visitors.
- Registered by the NYS Division of License Service as a Security Guard.
- Provide overall security support for the establishment.
- Provide professional and friendly customer service.
- Performs miscellaneous job-related duties as assigned.
Chief Supervisor
Citi Field
New York
01.2011 - 01.2013
- Worked in a fast-paced arena seating up to 40,000 guests.
- Assisted and worked directly with the executive sous chef and completing requested duties as assigned.
- Responsibilities included assisting cooking staff in following HACC procedures, maintaining an orderly kitchen, and monitoring the quality/quantity of produced products.
- Assisted management team with staffing and labor.
- Helped management team with maintaining cooking projections and inventory.
Cook
Aramark JP Morgan
New York
01.2006 - 01.2009
- Prepared food for service for up to 200 people at Main Entrees station.
- Cooked all menu items in cooperation with the rest of kitchen staff.
- Answer, report and follow executive sous chef’s instructions.
- Maintained a clean and sanitary kitchen ensuring it met state guidelines for food safety and inspections.
- Regularly managed grill, pizza and deli stations.
- Managed time effectively when preparing and cooking food orders to minimize wait time and increase kitchen efficiencies.
Cook
Goldman Sachs
New York
01.2006 - 12.2006
- Developed, prepared and presented meals for a dining hall in a corporate environment.
- Vast experience in preparing breakfast, lunch, and entrees on a grill.
- Orchestrated and managed an a la carte station.
- Customer service and daily interaction with customers.
- Conducted daily inventory, job safety, and food sanitization educator.
Education
Certificate - Culinary Training Basic and Advance, Certificate of Academic Achievement and Service
State University Capital District Opportunity Center
New YorkSkills
- Security Guard training
- Fire Guard training
- Knowledge of security staffing processes
- Organizational skills
- Ability to prioritize work
- Ability to manage multiple priorities
- Ability to work independently
- Teamwork
- Relationship building
- Performance review excellence
- Work volume
- Accuracy
- Quality
- Ability to learn new concepts
- Positive work ethic
- Commitment to service
- Verbal communication skills
- Written communication skills
References
Available upon request
Professional Development
- Registered by the NYS Division of License Service as a Security Guard.
- First Security Preparation, Inc Security Guard training certificate.
- Eight & Sixteen hour certificates.
- Fire Guard training certificate.
- Knowledge and understanding of security staffing processes.
- Ability to organize and prioritize work and manage multiple priorities.
- Ability to work independently with minimal supervision and in a team as well.
- Ability to establish and maintain effective working relationships with staff, and contacts outside the organization.
- Earned excellent marks on performance reviews with citations for excellence in areas including work volume, accuracy and quality with the ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
- Excellent verbal and written communication skills.
Timeline
Security Officer
Madison Square Garden
01.2021 - 01.2025
Security Supervisor
Local Bar
01.2013 - 01.2021
Chief Supervisor
Citi Field
01.2011 - 01.2013
Cook
Aramark JP Morgan
01.2006 - 01.2009
Cook
Goldman Sachs
01.2006 - 12.2006
Certificate - Culinary Training Basic and Advance, Certificate of Academic Achievement and Service
State University Capital District Opportunity Center