Kerry Grooms
Apollo Beach,FL
Summary
Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Concessionaire
San-Jon Enterprises
09.2016 - Current
- Consistently provided friendly service to promote better customer engagement.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Monitored inventory and notified management of deficiencies or shortages.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Meonomonee Falls High School
Menomonee Falls, WI06.1997
Skills
- Efficient Multitasking
- Maintenance and Repair Management
- Working with Teammates
- Concessions Management
- Forecast Preparation
- Workstation Setup and Breakdown
- Organization and Time Management
- Stocking and Replenishing
- Adaptability and Flexibility
- Commercial Equipment Maintenance
Certification
Food manager certification, ServSafe - 2021-current
Timeline
Food Concessionaire
San-Jon Enterprises
09.2016 - Current
High School Diploma -
Meonomonee Falls High School
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