Rose Perez
Nora Springs
Summary
Versatile and dynamic professional with a proven track record at Mercy North Iowa, excelling in patient care and HIPAA compliance. Demonstrates exceptional multitasking abilities and a commitment to maintaining high cleanliness standards. Known for enhancing client satisfaction and streamlining clinical documentation, contributing significantly to operational efficiency and positive patient outcomes.
Professional in culinary field, dedicated to maintaining high standards in food preparation and service. Extensive hands-on experience in following recipes, ensuring food safety, and supporting kitchen efficiency. Recognized for strong team collaboration and adaptability to changing needs, contributing to smooth kitchen operations and quality outcomes.
Overview
22
22
years of professional experience
Work History
Food Preparation Worker
Prime N Wine
06.2023 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Expedited orders accurately, streamlining kitchen processes and reducing wait times for customers.
Wait Staff /Bartender Assistant
Pastime Gardens
06.2016 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Certified Medical Assistant
Mercy North Iowa
07.2007 - 07.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Legal Assistant
Lapointe & Lapointe, P.C.
06.2003 - 07.2007
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
Education
Associate of Science - Certified Medical Assistant
North Iowa Area Community College
Mason City, IA06-2007
Associate of Science - Legal Studies
North Iowa Area Community College
Mason City, IA01-1999
Skills
- Customer service
- Strong multitasking
- Cleanliness maintenance
- HIPAA compliance
- Fast learner
- Safe food handling
- Efficient organization
- Order taking
- Medical terminology
- Scheduling/Planning
- Equipment sanitation
- Microsoft office
- Professional appearance
- Patient scheduling
- File organization
- Cleanliness and hygiene
- Patient care
- Calendar management
- Clinical documentation
- Product promotion
- Legal document preparation
- Food presentation
- Hygiene standards
- Client communication
- Memory retention
- Electronic health records
- Administrative support
- Document preparation
- Order accuracy
- Fast-paced environment
- Efficient multitasking
- Patient documentation
- Cleaning and sanitation
- Client relations
- Cleaning proficiency
- Document filing
- Inventory and supply management
- Flexible schedule
- Medical records management
- Payment collection
- Notary public
Timeline
Food Preparation Worker
Prime N Wine
06.2023 - Current
Wait Staff /Bartender Assistant
Pastime Gardens
06.2016 - Current
Certified Medical Assistant
Mercy North Iowa
07.2007 - 07.2017
Legal Assistant
Lapointe & Lapointe, P.C.
06.2003 - 07.2007
Associate of Science - Certified Medical Assistant
North Iowa Area Community College
Associate of Science - Legal Studies
North Iowa Area Community College
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