Languages
Summary
Overview
Work History
Education
Skills
Timeline
Kerry Marc

Kerry Marc

Delivery Driver
Fort Lauderdale,FL

Languages

French
Native or Bilingual

Summary

I am an eager student of the trait with experience in customer service and management. I am organized, detailed oriented, teachable, and has the ability to adapt to any environment. Most importantly, I am team player who is interested in being incorporated with a company where I am able to bring out the best in my teammates as well as myself.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

9
9
years of professional experience

Work History

Delivery Driver Associate

Amazon
Fort Lauderdale, FL
03.2018 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Assisted warehouse staff with tasks during downtime.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Delivered, set up and installed equipment in customer homes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Adhered to safe lifting techniques to avoid injuries.
  • Fostered positive working relationships with regular customers.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.

WellCare Agent Support/Associate Producer

Teleperfomance Call Center
North Lauderdale, FL
02.2017 - 02.2018
  • Assist with receiving and sending shipments of merchandise through the i3 custom point systems with our sales agents, also utilizing Cetrix
  • Assisting with technical difficulties and system errors, such as agent connect, Single Sign-on portal, agent assisted enrollment tool and mobile enrollment platform
  • Ensure that 1099 brokers and W2 agents meet the WellCare qualifications to sell
  • Provided information to WellCare corporate in regards to unresolved issues that the agents are facing
  • Assist with application enrollments for potential members
  • Answer any other inquires in regards to certifications, enrollments, and commission payouts.
  • Selected artists, directors and crew members to work on films, television shows and albums.
  • Coordinated with producers and on-air talent to create program content, new ideas and segments.
  • Maintained project costs through careful budgeting and monitoring of expenditures.

Inventory Management System, Modular Associate

Walmart
Tampa , FL
04.2014 - 12.2017
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Completed regular cycle counts and inventory audits.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Utilized centrix to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Recorded adjustments, pallet audits and tracked discrepancies.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.

Education

High School Diploma -

Fort Lauderdale High School, Fort Lauderdale, FL
05.2011

Skills

  • Proficient in
  • Microsoft Suite
  • Customer Service
  • Bilingual- English, Creole, French
  • Knowledgeable in Microsoft Word, Power Point, Access and Excel
  • Excellent verbal and written and communication skills
  • Delegate my time effectively
  • Analyzes and comprehend important matters at hand
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Safe driver training
  • Heavy hauling
  • Logistics Knowledge
  • Order Picking and Processing
  • Freight Expertise
  • Familiarity with DOT Regulations
  • GPS and Route Planning
  • Vehicle Systems Expertise
  • Commercial Driving Expertise
  • Logging Paperwork
  • Strong Math Aptitude
  • Route logs
  • Shipping and packaging
  • Vehicle inspections
  • Equipment monitoring
  • Safety-conscious
  • Auto delivery

Timeline

Delivery Driver Associate - Amazon
03.2018 - Current
WellCare Agent Support/Associate Producer - Teleperfomance Call Center
02.2017 - 02.2018
Inventory Management System, Modular Associate - Walmart
04.2014 - 12.2017
Fort Lauderdale High School - High School Diploma,

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Kerry MarcDelivery Driver