KALA M. ORR
Southfield,MI
Summary
Detail-oriented professional with a proven track record in data entry, cash handling, and leadership roles. Recognized for meticulous attention to detail and effective problem-solving abilities, complemented by exceptional communication skills that facilitate collaboration and project management. Currently pursuing a degree in psychology with a minor in Child Development, demonstrating a commitment to personal growth and professional advancement. Combining practical experience with academic knowledge offers a unique skill set to any team, ready to leverage a strong work ethic and adaptability to drive success in dynamic environments.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Delivery Driver Associate
Amazon
Sterling Heights, MI
2025 - 2026
- Executed loading and placement of parcels into vans for efficient order delivery.
- Maintained compliance with designated routes, adjusting as necessary for unexpected events.
- Delivering 200-300 packages daily and efficiently to designated locations, ensuring timely service.
- Navigated routes using GPS technology, optimizing delivery times and fuel usage.
Team Leader
Dreamfield Jeeter
Hazel Park, MI
2024 - 2025
- Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Developed training modules for new employees, enhancing onboarding experience and productivity.
- Implemented process improvements that streamlined communication between departments.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Resolved conflicts within team, fostering a collaborative and positive work environment.
- Analyzed performance metrics to identify areas for operational enhancement and efficiency gains.
Budtender/Receptionist
Shango
Hazel Park, MI
01.2023 - 2024
- Managed daily inventory processes to ensure accurate stock levels.
- Managed cash handling operations to ensure financial integrity and customer satisfaction.
- Assisted customers in selecting products based on individual needs and preferences.
- Monitored and enforced compliance protocols to uphold operational integrity.
- Implemented strategies to ensure store neatness and enhance customer experience.
Curbside Associate
Meijer
Kalamazoo, MI
01.2021 - 2023
- Managed processing and dispatch of online orders to enhance customer satisfaction.
- Managed timely completion of orders, ensuring adherence to operational standards and customer expectations.
- Assisted customers with product inquiries and provided excellent service to enhance the shopping experience.
- Maintained organized inventory displays, ensuring product availability and visual appeal.
Sales Associate
Victoria's Secret / PINK
Novi, MI
01.2020 - 01.2021
- Drove store revenue growth through direct customer sales.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Engaged clients with insightful inquiries to determine appropriate bra sizes and styles for comfort and support.
- Ensured efficient transaction processing at point of sale to enhance customer satisfaction and service quality.
- Systematically restored cash wrap sale zone and handled 'go-backs' to maintain store order.
Crew Member
Emagine Palladium
Birmingham, MI
01.2018 - 01.2019
- Conducting transactions on the POS system (ticket sales, food, beverages). Serving food and beverages to customers.
- Performed regular cleaning and disinfecting of work areas to maintain hygiene standards. Assisted in stocking inventory and accurately recording supplies.
- Assisted in resolving potential challenges. Provided exceptional client support. Fostered a collaborative team environment.
- Demonstrated flexibility by working during peak hours, including weekends and holidays.
- Executed strategies to enhance customer awareness of loyalty program benefits.
Crew Member
Auntie Ann’s/Cinnabon
Novi, MI
01.2016 - 01.2018
- Oversaw preparation, baking, and serving of pretzels and assorted baked goods.
- Facilitated client interactions by greeting customers and efficiently processing orders.
- Executed cash and debit transactions utilizing POS system with precision.
- Maintained workspace tidiness while implementing effective sanitation practices to promote health and safety.
Education
No Degree - Psychology
Western Michigan University
Kalamazoo, MI01-2027
High School Diploma -
Wylie E. Groves
Birmingham, MI01-2019
Skills
- Effective organizational skills
- Clear verbal and written communication
- Independent and collaborative work
- Proficient in multitasking with attention to detail
- Accountable financial transactions
- Staff training
- People management
Certification
- High School Diploma
- 3.0 GPA
- Deans List Honoree
Timeline
Budtender/Receptionist
Shango
01.2023 - 2024
Curbside Associate
Meijer
01.2021 - 2023
Sales Associate
Victoria's Secret / PINK
01.2020 - 01.2021
Crew Member
Emagine Palladium
01.2018 - 01.2019
Crew Member
Auntie Ann’s/Cinnabon
01.2016 - 01.2018
Delivery Driver Associate
Amazon
2025 - 2026
Team Leader
Dreamfield Jeeter
2024 - 2025
No Degree - Psychology
Western Michigan University
High School Diploma -
Wylie E. Groves