Summary
Overview
Work History
Education
Skills
Timeline
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USIR PEMBERTON

Harriman,NY

Summary

Dedicated Customer Service Support professional with over a year of experience in fast-paced environments. Skilled in delivering excellent service, handling transactions, and resolving issues. Strong communicator, problem-solver, and team player, with flexible availability.

Overview

3
3
years of professional experience

Work History

Delivery Driver Associate

Amazon
12.2022 - Current
  • Deliver packages to residents in a timely manner while ensuring exceptional customer service
  • Operate a box truck safely and efficiently, using handheld devices for routing information
  • Lift and transport packages up to 50 lbs; adhere to safety protocols, including navigating stairs and various terrains.

Stocking Associate

HUGO BOSS
02.2022 - 12.2022
  • Assisted customers with current promotions and product information
  • Stocked shelves and maintained clean, organized work areas to minimize hazards
  • Verified pricing accuracy and inventory levels by checking shelf labels.

Education

Expected Graduation: 2025 - Certification in Automotive Technology

Rockland Community College
Suffern, NY

June 2019 -

Orange-Ulster BOCES Career and Technical Education Center
Goshen, NY

June 2019 - High School Diploma

Monroe-Woodbury High School
Central Valley, NY

Skills

  • Exceptional customer service and guest relations, ensuring a positive and memorable experience
  • Accurate cash handling and transaction processing, with a focus on financial accuracy
  • Effective communication skills for handling inquiries and resolving complaints via phone, email, and in-person
  • Ability to monitor guest flow, maintain a safe environment, and collaborate with multiple departments to meet guest needs

Timeline

Delivery Driver Associate

Amazon
12.2022 - Current

Stocking Associate

HUGO BOSS
02.2022 - 12.2022

Expected Graduation: 2025 - Certification in Automotive Technology

Rockland Community College

June 2019 -

Orange-Ulster BOCES Career and Technical Education Center

June 2019 - High School Diploma

Monroe-Woodbury High School
USIR PEMBERTON