Kerry Moss

• Team Supervision: Supervise, mentor, and direct over 51 custodial personnel across 11 distinct educational facilities, ensuring high-quality performance and adherence to district standards.
• Quality Assurance: Execute weekly, scheduled site visits to conduct comprehensive quality inspections of facility cleaning and maintenance services provided by CPS-approved vendors.
• Inspection Documentation: Authored detailed quality inspection reports, documenting service non-conformances with photographic, video, and record-based evidence to ensure compliance with standards.
• Identified and logged structural and mechanical deficiencies in facilities for timely repairs.: Inspected facilities for structural or mechanical deficiencies (e.g., landscaping, pest control, broken locks, HVAC issues), logging work orders in CMMS database and collaborating with engineering team for timely resolution.
• Workforce Management: Optimized staff schedules, managed timecards, conducted annual performance evaluations per Collective Bargaining Agreement (CBA) and Talent Office guidelines, and coordinated temporary/roving staff through substitution software.
• Project & Operations Management: Oversee the cleaning operations software (Crowd Comfort) to track room-by-room completion data. Coordinate cleaning and maintenance projects around school hours to minimize disruptions to student learning and administrative operations.
• Ensured accurate inventory by conducting regular counts and managing custodial supply orders.: Conduct periodic inventory counts, manage supplemental supply chains, order capital custodial equipment, and actively participate in internal and external facilities audits.

Administrative Operations: Maintain private custodian CPS email accounts and update internal assignment databases

• Supervised and trained 20+ custodians and temporary staff to maintain high sanitation standards across campus properties.
• Executed high-level and routine cleaning tasks, enhancing expertise in floor care and sanitation techniques.
• Maintained heavy-duty custodial machinery through troubleshooting and inspections, ensuring reliable performance.
• Ensured compliance with EPA and OSHA regulations related to chemical safety, PPE usage, and disposal methods.