Summary
Overview
Work History
Education
Skills
Technology & Etc.
Timeline
Generic

Justin Parker

Laurel,MD

Summary

Warehouse organization, public engineer & maintenance Computer knowledge, typing skills, and excellent office organization. office technology experience. Multitasking between phone calls, and face to face work tasks. Exceptional ability to build productive relationships, resolve complex issues, to win client loyalty. Outstanding problem solving & active listening skills Able to defuse difficult customer situations with ease Natural commitment to provide exceptional customer service experiences Motivated engineer recognized for strong critical thinking and problem-solving abilities coupled with successful several-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products. Flexible hard worker ready to learn and contribute to team success. Goal-oriented professional with experience in settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.

Overview

8
8
years of professional experience

Work History

Engineer

Marriott
Bethesda, MD
06.2022 - Current
  • Researched feasibility, design or performance of components or systems.
  • Utilized mathematical skills and understanding of engineering principles to design new products.
  • Documented all engineering activities according to established procedures.
  • Finished projects on time and within budget.
  • Coordinated activities with suppliers, contractors or other departments.
  • Analyzed design or requirement information for equipment or systems.
  • Conferred with technical personnel to prepare designs or operational plans.
  • Provided support during the installation, maintenance, repair, and calibration of equipment.
  • Completed regulatory documents concerning safety issues.
  • Avoided data loss by creating back-ups of programs.
  • Fulfilled orders by successfully planning, budgeting, and coordinating projects.
  • Participated in team meetings to discuss project progress updates.

Special Police Officer

Arch Angel Global Security
02.2019 - 05.2022
  • Essential responsibilities include controlling assigned areas, adhering to procedures and policies, directing traffic, communicating with authority headquarters by radio, screening individuals, taking part in periodic instruction, and reporting to superiors
  • Interior and exterior report writing
  • High level of integrity
  • Courteous and polite demeanor
  • Shift work experience
  • Safety first
  • Performed security checks in designated areas of the facility.
  • Monitored CCTV systems for potential criminal activity and threats.
  • Inspected equipment regularly to ensure proper functioning.

KCI Technologies
12.2016 - 02.2019
  • Manage a workload with restricted 8-hour shift & deadline driven environment
  • Successfully enervating business through presentations and lectures
  • Fully trained in handling difficult situations face to face and by telephone
  • Analyzed staffing levels and ensured skills of current employees scheduled time met company needs
  • Which included development of the training materials and monitoring performance
  • Working with various computer systems specific to the energy industry, training and mentoring new members of staff

Education

HVAC -

Lincoln Tech
06-2009

Diploma -

WESTLAKEHIGH SCHOOL
Waldorf, MD
01.2006

Skills

  • Information Tech
  • Data Center Prep
  • Customer Service Skills
  • Customer Negotiation
  • Employee Relations
  • Leadership & Presentation Skills
  • Technical reporting
  • Time management
  • Critical thinking
  • Quality control
  • Data management
  • Customer relations
  • New hire training
  • Complaint resolution
  • Employee scheduling
  • One call resolution
  • Customer service
  • Focused on customer satisfaction
  • Problem-solving
  • Handling escalations
  • Quality assurance
  • Warehouse auditing
  • Data entry
  • Supply chain
  • Material handling
  • Attention to detail
  • Warehouse organization
  • Team collaboration

Technology & Etc.

  • Technology: IT-Networking & wireless, Cyber Security
  • Software: MS Office (Word, Outlook, Access, Excel, PowerPoint, Publisher) ADP

Timeline

Engineer

Marriott
06.2022 - Current

Special Police Officer

Arch Angel Global Security
02.2019 - 05.2022

KCI Technologies
12.2016 - 02.2019

HVAC -

Lincoln Tech

Diploma -

WESTLAKEHIGH SCHOOL

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Justin Parker