Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kerry Sima

New Orleans,LA

Summary

Dynamic and results-driven professional with experience at Chick-fil-A, excelling in team leadership and customer satisfaction. Proven ability to motivate teams and enhance performance through effective delegation and guest satisfaction. Skilled in commercial driving and adept at navigating diverse environments, ensuring timely and accurate deliveries.

Overview

4
4
years of professional experience

Work History

Team Member

Whole Foods Market
03.2025 - Current
  • Keep work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Delivery Driver

Chick-fil-A
08.2024 - 02.2025
  • Delivered orders to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS to make deliveries.
  • Delivered using a wide range of vehicles including cars, trucks, and vans.

Team Leader

Chick-fil-A
06.2021 - 02.2025
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Fostered welcoming atmosphere ensuring memorable guest experiences.

Education

High School Diploma -

Holy Cross High School
New Orleans, LA
05.2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Organizational skills
  • Computer skills
  • Guest satisfaction
  • Adaptability
  • Commercial Driving
  • Wide Range of Vehicle
    Experience

Hobbies

I have a deep love art, music, literature, and film. Much of my free time is taken up by creating art, listening to music, or watching movies with my friends. I pride myself in my open minded personality and positive attitude and strive to push others to pursue the passions that make them happy.

Timeline

Team Member

Whole Foods Market
03.2025 - Current

Delivery Driver

Chick-fil-A
08.2024 - 02.2025

Team Leader

Chick-fil-A
06.2021 - 02.2025

High School Diploma -

Holy Cross High School

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Kerry Sima