Kerry Strantz
Mesa,AZ
Summary
Results-driven Maintenance Technician with extensive experience at Oasis in Mesa Apartments, specializing in preventive maintenance and mechanical troubleshooting. Proven ability to enhance equipment reliability and customer satisfaction through effective communication and swift problem resolution. Skilled in using hand and power tools, ensuring safety and efficiency in all tasks.
Overview
27
27
years of professional experience
Work History
Maintenance Technician
Oasis in Mesa Apartments
Mesa,Arizona
04.2008 - 09.2025
- Conducted regular inspections of HVAC systems to ensure optimal performance and safety compliance.
- Assisted in troubleshooting electrical, plumbing, and mechanical issues to minimize downtime.
- Performed routine maintenance tasks on appliances and fixtures to enhance resident satisfaction.
- Coordinated with vendors for timely repairs and service delivery to maintain property standards.
- Implemented preventive maintenance schedules to extend equipment lifespan and reduce emergency repairs.
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Cab Driver/dispatcher
Fast Cab
Lafayette, IN
08.2003 - 03.2008
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and performed routine maintenance checks for optimal performance.
- Provided excellent customer service, addressing passenger inquiries and concerns promptly.
- Monitored traffic patterns and adjusted routes to minimize delays and enhance ride experience.
- Trained new drivers on best practices for safety, navigation, and customer interaction.
- Resolved conflicts with passengers professionally, ensuring a positive ride experience and repeat business.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Adhered to all traffic laws and regulations while operating the taxi cab, ensuring passenger safety at all times.
- Developed strong relationships with clients through consistent punctuality and professional demeanor.
Maintenan E/warranty Service Technician
Patriot Homes
Lafayette, IN
03.1999 - 05.2003
- Conducted routine maintenance checks on appliances, enhancing reliability and longevity.
- Collaborated with team members to streamline repair processes, improving service efficiency.
- Trained new technicians on safety protocols and equipment handling procedures.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Education
High School Diploma - General
Jefferson High School
Lafayette, INAssociate of Applied Science - Business Management
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Safety awareness
- Electrical troubleshooting
- Hand and power tools
Timeline
Maintenance Technician
Oasis in Mesa Apartments
04.2008 - 09.2025
Cab Driver/dispatcher
Fast Cab
08.2003 - 03.2008
Maintenan E/warranty Service Technician
Patriot Homes
03.1999 - 05.2003
High School Diploma - General
Jefferson High School
Associate of Applied Science - Business Management
Ivy Tech Community College of Indiana