Kerry Taylor
Gainesville,FL
Summary
Business-minded Claims adjuster, with exemplary skills in customer service, time management and service coordination. Bringing over 13 years of related medical claims experience.
Overview
14
14
years of professional experience
Work History
Medical Payments Claims Adjuster
Nationwide Insurance
08.2010 - Current
- Delivers a positive customer service experience to all internal, external, current, and prospective Nationwide customers. Initiates and conducts follow-ups in a proficient use of claims systems and related business systems.
- Partners with Special Investigative Unit and Subrogation to identify fraud and subrogation opportunities.
- Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Followed up with insured individuals regarding injuries, medical treatment, and medical bills.
Education
High School Diploma -
F. W. Buchholz High School
Gainesville, FL06.1987
Timeline
Medical Payments Claims Adjuster
Nationwide Insurance
08.2010 - Current
High School Diploma -
F. W. Buchholz High School
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