Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
Evaluated performance metrics regularly; suggested modifications where necessary for increased efficiency.
Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.
Maintained accurate documentation of all claim activity within designated system.
Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Gathered information from various third parties to determine claim acceptability.
Investigated potentially fraudulent claims with focus on thoroughness, quality, and cost control.
Truck Driver
PFG
McKinney, Texas
03.2006 - Current
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Complied with DOT requirements for background checks prior to operating a CMV.
Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Provided customer service by responding to inquiries about services offered or directions to destination locations.
Communicated with dispatchers regarding pickup and delivery times.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Education
Bartending
LBS Bartending School
Houston, TX
05-2025
Electrical Engineering
Remington College
Dallas, TX
06-2002
Skills
Mixology techniques
Electrical systems
Regulatory compliance
Customer service
Time management
Problem solving
Report writing
Safety inspections
Data analysis
Conflict resolution
Advanced oral and written communication skills
Attention to detail
Certification
TABC and Food Handlers certificate
Bartenders certificate
Class A license with an X endorsement
hazmat,doubles,Tanker endorsements
Twic card
City of Rowlett CERT certificate for disaster training