Carissa Colacicco Williams
Jamison,PA
Summary
Driven professional with a diverse background in Claims Adjusting, Patient Care and Education. Excelled in claims investigation, leveraging critical thinking for effective decision-making. Demonstrated excellence in verbal communication, ensuring smooth resolutions and optimal patient care. Proven track record in implementing best practices and mentoring teams for quality standards achievement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Allstate Corp
Jamison, PA
01.2024 - Current
- Engage in continuous learning to stay current with industry trends and best practices in claims management.
- Conducte secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
- Calculate and authorize payment of claims within designated authority level.
- Conducte thorough investigations of vehicle damages both on-site and virtually to determine coverage and finalize settlements.
Respiratory Therapist
St Francis Medical Center
Trenton, PA
06.2014 - 01.2023
- Assisted physicians with intubations, bronchoscopies, thoracenteses and other procedures.
- Conducted cardiopulmonary resuscitation and airway maintenance.
- Set up and operated mechanical ventilators, therapeutic gas administration apparatus and aerosol generators, following specified parameters of treatment.
- Developed individualized plans of care based on assessment findings, patient needs and physician orders.
- Collaborated with interdisciplinary team members to ensure optimal patient care was achieved.
- Assisted in training new hires and other healthcare personnel on department policies, protocols, and safety procedures related to respiratory therapy practices.
- Prepared reports summarizing the patient's progress towards established goals for review by the physician.
- Participated in continuing education programs to maintain knowledge of current trends in respiratory therapy practices.
Clinical Preceptor
Kaplan Career Institute
Philadelphia, PA
10.2014 - 01.2019
- Coordinated educational activities such as seminars, lectures, and lab sessions for students' learning enhancement.
- Contributed subject matter expertise toward improving the overall training program and the skills displayed by student therapists.
- Assessed student knowledge gaps related to clinical skills or content areas through testing or observation techniques.
- Conducted assessments of student progress during clinical rotations and provided feedback to ensure quality standards were met.
- Adapted teaching methods to accommodate diverse learning styles among students.
- Actively participated in interdisciplinary team meetings with physicians, nurses, therapists, pharmacists to discuss individual patient cases.
- Provided guidance and mentorship to clinical staff in the areas of patient care, safety protocols, and departmental policies.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05-2024
Skills
- Policy Analysis
- Interviewing techniques
- Claims investigation
- Claims file documentation
- Data analysis
- CCC Reporting Proficiency
- Critical thinking
- Auto damage estimation
- Verbal and written communication
- Decision-making
- Negotiation techniques
- Best practices implementation
- Highly motivated
- Medical Language Proficiency
Certification
- PA State Board of Medicine: Respiratory License issued 5/2014, expires 12/31/2026
- Motor Vehicle Appraiser License issued 3/2024
References
References available upon request.
Timeline
Claims Adjuster
Allstate Corp
01.2024 - Current
Clinical Preceptor
Kaplan Career Institute
10.2014 - 01.2019
Respiratory Therapist
St Francis Medical Center
06.2014 - 01.2023
Bachelor of Science - Business Administration And Management
Southern New Hampshire University