Brittany Seymour
McMinnville,TN
Summary
Experienced Litigation Adjuster skilled in managing and resolving claims with expertise in insurance laws, policy provisions, and negotiation. Demonstrated success in reducing costs through effective claim management and enhancing client satisfaction. Contributed to team initiatives that improved performance and service quality.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Claims Adjuster
Genoteq/Komodo Claims
Irving, Texas
10.2022 - 08.2026
- Managed litigation claims, liability, arbitration, and subrogation to ensure thorough resolution and compliance with legal standards.
- Negotiated and settled claims based on detailed analysis of reports, research, and data verification to achieve fair outcomes for all parties.
- Worked complex and high payout claims in bodily injury and property damage
- Collaborated with legal and medical professionals for expert opinions on complex cases.
- Interpreted policy language to determine coverage for insureds under various lines of business.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
- Conducted regular reviews of claim files to detect potential fraud and inconsistencies, enhancing accuracy of claims processing.
- Assisted in training new claims adjusters on best practices and company standards.
Total Loss Customer Specialist
Allstate
12.2021 - 10.2022
- Facilitated communication with insured parties, claimants, and lienholders to address concerns.
- Conducted inquiry phone calls to resolve issues and processed payments for lienholders and customers.
- Assisted clients with policy inquiries and claims processing.
- Provided exceptional customer service through active listening and problem-solving.
- Educated customers on insurance products and coverage options.
Claims Associate
State Farm
04.2020 - 09.2021
- Processed subrogation claims efficiently, Drafted and sent demand letters, Responded to incoming phone inquiries
- Processed property and casualty claims for policyholders efficiently.
- Reviewed claim documentation to ensure accuracy and completeness.
- Communicated with clients to gather necessary information for claims.
Licensed Property and Casualty insurance salesperson and service account representative
State Farm - Jeremy Baker Agency
Columbia, USA
01.2019 - 03.2020
- Accept payments, Provided accurate quotes to customers for services offered., Managed incoming phone calls to assist customers with inquiries., customer relations, payment reminders, sales calls
Licensed Property and Casualty insurance salesperson and service account representative
Nationwide - Lester Jenkins Agency
Cartersville, USA
10.2019 - 01.2019
- Accept payments, Provided product quotes to customerss, Handled phone inquiries from customers, customer relations, Sent payment reminders to clients
Legal Assistant
Cheadle Law Firm
Nashville, USA
08.2015 - 01.2017
- Managed phone communications, performed data entry, processed payments, negotiated payment plans with defendants to facilitate case resolutions
- Coordinated depositions and issued civil warrants, subpoenas, and conditional judgments to support legal proceedings
- Demonstrated proficiency in Excel, Word, Phone Slips, Adobe, and CLS by effectively utilizing these tools for daily tasks.
Education
Middle Tennessee State University
Tennessee Technological University
High School Diploma -
White County High School
Skills
- Claims processing
- Litigation handling
- Claims negotiation techniques
- Settlement negotiation strategies
- Fraud detection
- Legal research
- Policy analysis
- Policy investigations
- Attention to detail
- Communication effectiveness
- Team collaboration
- Verbal and written communication
Certification
- Florida Designated Home State All Lines Adjuster, 08/12/22
- New York Independent Adjuster, 2023
- California Independent Adjuster, 02/28/25
Timeline
Claims Adjuster
Genoteq/Komodo Claims
10.2022 - 08.2026
Total Loss Customer Specialist
Allstate
12.2021 - 10.2022
Claims Associate
State Farm
04.2020 - 09.2021
Licensed Property and Casualty insurance salesperson and service account representative
Nationwide - Lester Jenkins Agency
10.2019 - 01.2019
Licensed Property and Casualty insurance salesperson and service account representative
State Farm - Jeremy Baker Agency
01.2019 - 03.2020
Legal Assistant
Cheadle Law Firm
08.2015 - 01.2017
Middle Tennessee State University
Tennessee Technological University
High School Diploma -
White County High School