Kerryion Polk
JACKSON,Tennessee
Summary
Compassionate and dedicated Patient Care Technician at West Tennessee Healthcare, skilled in effective communication and CPR certification. Enhanced patient satisfaction through attentive care and streamlined workflows, while training new staff to ensure high-quality service delivery. Proven ability to foster teamwork and maintain organization in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
West Tennessee Healthcare
Jackson, TN
12.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Teacher's Assistant
Jackson Madison County School System
Jackson, TN
10.2022 - 02.2024
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Cheerleading Instructor
National Cheerleading Association
Plano, TX
01.2019 - 05.2023
- Increased student confidence by providing constructive feedback and personalized coaching strategies.
- Coordinated tryouts and auditions, selecting dedicated athletes who contributed positively to the team dynamic.
- Supervised practices to ensure adherence to safety guidelines and proper technique at all times.
- Expanded program offerings by designing specialized classes for various age groups and skill levels.
Home Health Aide
Support Solutions of Tennessee
Jackson, TN
01.2022 - 04.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Receptionist
Southern University And A&m College - Baton Rouge La
Baton Rouge, LA
02.2018 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk Receptionist
Fairfield Inn & Suites by Marriot
Jackson, TN
05.2014 - 07.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Master of Science - Biomedical Diagnostics
Arizona State University
Tempe, AZ05-2024
Bachelor of Science - Biology
Southern University And A&M College
Baton Rouge, LA12-2021
Skills
- CPR certification
- Effective communication
- Computer skills
- Collaborative teamwork
- Organization skills
- Confident public speaking
Certification
- NCPCT - Patient Care Technician
- Certified- Basic Life Support (CPR and AED) American Heart Association, 12/4/2024-12/2026
Timeline
Patient Care Technician
West Tennessee Healthcare
12.2024 - Current
Teacher's Assistant
Jackson Madison County School System
10.2022 - 02.2024
Home Health Aide
Support Solutions of Tennessee
01.2022 - 04.2022
Cheerleading Instructor
National Cheerleading Association
01.2019 - 05.2023
Receptionist
Southern University And A&m College - Baton Rouge La
02.2018 - 12.2021
Front Desk Receptionist
Fairfield Inn & Suites by Marriot
05.2014 - 07.2017
Master of Science - Biomedical Diagnostics
Arizona State University
Bachelor of Science - Biology
Southern University And A&M College